Housekeeper

AIRE Ancient Baths Copenhagen; Greater London; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Zero-hours contract

Hourly rate £13.03

Weekend & bank holiday 10% supplement

Tips

Career progression

30% off AIRE experiences

Complimentary gym access

Employee benefits platform

Enhanced maternity/paternity pay

Birthday experience

Employee of the month

Canteen perks

Referral program

Pension contribution

Extra holidays based on service years

Job summary

AIRE Ancient Baths London is seeking a Guest Housekeeper to join our Covent Garden venue. You will deliver excellent service in the locker area and perform defined housekeeping tasks to keep the space pristine for guests.

The role requires 1 year of relevant experience, advanced English, and a strong customer focus. Shifts rotate across mornings, evenings, nights, weekends and bank holidays, with a zero-hours contract and a generous benefits package.

Qualifications

• 1 year of prior housekeeping experience.
• Advanced level of English required.
• Customer-oriented with excellent interpersonal skills.
• Flexible schedule including mornings, evenings, nights, weekends and bank holidays.

Responsibilities

• Ensure locker room comfort with outstanding guest service.
• Assist guests with lockers and answer queries.
• Clean and tidy locker room, ready for guests.
• Wash and fold laundry and maintain stock.
• Keep staff canteen, manager's office and kitchen tidy and trash removed daily.
• Maintain cleanliness of all public toilets and restock as needed.

Skills

Experience in housekeeping

Advanced English

Customer oriented

Interpersonal skills

Job description

The role:

AIRE is looking for a Housekeeper to join our site in London, awarded as London’s Spa of the Year 2023, 2024 and 2025. You will join our team and be responsible in both providing excellent customer service to our guests in the lockers and executing different defined tasks related to housekeeping activities.

Key responsibilities:

• Guarantee the comfort of our clients in the locker room area, providing them with an outstanding customer service by demonstrating a friendly and courteous attitude.
• Assist guests with the lockers and addressing any queries.
• Cleaning the locker room and ensuring that it is always tidy, organised, and ready to welcome guests.
• Washing and folding laundry and ensuring that you always have enough stock ready to survive one day if the machine breaks down.
• Ensuring the staff canteen, manager's office and kitchen are always tidy and rubbish is removed daily.
• Ensure cleanliness is maintained in all public toilets and that they are fully stocked at all times.

Who you are:

• You have 1 year prior experience in a similar position.
• You have an advanced level of English.
• You are completely customer-oriented, and you have excellent interpersonal skills.
• Your schedule is flexible. The rota can include shifts in the mornings, evenings, nights, weekends and bank holidays.

Shift patterns:

• Shifts are organised on a rotating schedule and are planned at least two weeks ahead.
• Operating hours start at 7:00 AM and end at 11:30 PM. Shifts are a maximum of 8.5 hours (including break). Operating days are Monday to Sunday, including bank holidays.

Why you should join us:

• Zero-hours contract
• Hourly rate: Your hourly rate will be £13.03
• Additional pay opportunities: We offer 10% supplement pay for weekends and bank holidays. In addition, you can earn tips.
• Career progression: Explore career progression opportunities within our team.
• Discounts: Benefit from 30% off our AIRE experiences worldwide.
• Complimentary gym access.
• Employee Benefits & Saving Platform: Access our employee benefits and savings platform. Plus, enjoy flexible pay options.
• Enhanced maternity and paternity pay and time off.
• Birthday Gift: Enjoy an AIRE experience on your birthday!
• Employee of the month benefits.
• Canteen Perks: Access to coffee and fruits at our canteen.
• Referral Program: Get rewarded for referring potential colleagues.
• Pension Contribution:AIRE will contribute to your pension scheme.
• Extra days holiday based on years of service.

Inclusive Work Environment:At AIRE, team spirit is our greatest asset! We are proud to have a welcoming and inclusive work environment where everyone's opinions and backgrounds are heard and respected.

About us:

AIRE Ancient Baths offer a timeless relaxation experience, inspired by ancient Roman, Greek, and Ottoman traditions, set in restored historical buildings in major global cities.
At AIRE, we are delighted to have a global presence with eight established centres in cities such as NYC, Chicago, London, Copenhagen, Toronto, Barcelona, Sevilla, Almeria, and Vallromanes. Looking ahead, we are excited about our upcoming Los Angeles and Madrid facilities.

The London venue:

You will be delighted with our place in London, located in the Covent Garden district, where the townhouse of James Matthew Barrie, the author of Peter Pan, has been given a new lease of life and now is part of the magical AIRE atmosphere.