Housekeeper

Kaplan International Languages; Glasgow; On-site; GBP 16,000; Part time

Job summary

Kaplan International Living seeks a Housekeeper to ensure cleanliness and hygiene in student accommodation. Responsibilities include cleaning communal areas, reporting maintenance issues, and contributing to a welcoming environment for students. A suitable candidate will have strong customer service skills and flexibility in working hours.

Benefits

36 days annual leave

Discounts on Kaplan courses

Confidential helpline for support services

Company pension contributions

Above statutory maternity and paternity pay

Qualifications

• Experience in customer service or hospitality, ideally in similar accommodation settings.
• Ability to prioritize workload and meet deadlines.
• Good communication and customer care skills.

Responsibilities

• Maintain high cleanliness standards in student accommodation.
• Report maintenance issues and replenish supplies.
• Support residents' overall wellbeing.

Skills

Customer service

Flexibility

Communication

Teamwork

Job description

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Working pattern: Part time, 24 hours per week including weekdays and weekends

Contract Type: Permanent

Number of roles: 1

Salary: £15,724.80 per annum

We are looking for a Housekeeper to join our team.

As a Housekeeper at Kaplan Living you will play a vital role in maintaining high standards of cleanliness and hygiene within student accommodation. Responsible for cleaning communal areas such as kitchens, bathrooms, hallways, and lounges, the Housekeeper helps ensure a safe, tidy, and welcoming living environment for students. The role also involves reporting maintenance issues, replenishing supplies, and supporting the overall wellbeing of residents.

What you’ll bring to the role

Embrace the ‘more than just a room’ philosophy of Kaplan Living

Be a COSHH & Health & Safety Champion

Have a passion for customer care and a sensitivity to students needs

Have experience in a customer facing environment

Ability to offer flexibility in working hours

Maintain confidentiality

Essential skills/ experience

Have experience in customer service, hospitality or student service provision, ideally in Hotels or Student accommodation.

Ability to prioritise workload and meet deadlines.

Good communication and customer care skills.

Capable of working with minimum supervision.

Work as a team player and pass on knowledge to others.

What we do

Part of Kaplan Inc., one of the world’s most diversified education businesses, Kaplan Living is a leading provider of Purpose-built Student Accommodation in the UK. We provide accommodation primarily for Kaplan International Pathways Colleges and Kaplan International English Schools along with a provision for University and Direct Let accommodation.

What we offer

As well as a competitive salary, and paths for career progression, we offer a comprehensive benefits package that includes:

36 days annual leave*

Big discounts on Kaplan courses for you and your family

24/7 confidential helpline providing counselling and other support services

Company pension contributions

Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels