Housekeeper

Frasers Hospitality, Malmaison & Hotel Du Vin; Exeter; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Staff Room Rates

Friends and Family Room Rate

Dining Discount 35%

Fully funded Apprenticeships

Cycle to work

Job summary

Frasers Hospitality, Malmaison & Hotel Du Vin Exeter is seeking a Housekeeper & Public Area Cleaner on a permanent 20-hour contract, £13.01 per hour. You will work five days in seven between 7am and 8pm, cleaning guest bedrooms and public areas to our high standards.

This role is physical and customer-facing; you will greet guests with a warm welcome, work as part of a team, and help create a comfortable environment. Previous housekeeping experience is beneficial but not essential.

Qualifications

• Experience in housekeeping or willingness to learn.
• Ability to work in a physically demanding role.
• Comfortable working across bedrooms and public areas.
• Team player with a positive attitude.

Responsibilities

• Clean guest bedrooms to hotel standards.
• Clean and refresh public areas and lobbies.
• Greet guests with a warm welcome and assist as needed.
• Work as part of a housekeeping team to maintain cleanliness.

Skills

eye for detail

pride in work

physical role

duplex spaces

experience preferred

Job description

Housekeeper & Public Area Cleaner £13.01ph / 20 hours Permanent position Hotel Du Vin Exeter Requires flexibility, working five days in seven between hours of 7am - 8pm. Working as a Housekeeping Assistant at Hotel Du Vin you will be an essential part of the team. Working behind the scenes to ensure the Hotel du Vin standards are maintained and ensuring our Guest's room are perfectly prepared ready for check in alongside keeping public areas cleaned and refreshed to Hotel du Vin standards. The Role: Housekeeping Assistants will be required to style the rooms with an eye for detail and a passion for cleaning. This is a split role, covering both guest bedrooms and public areas of the hotel, ensuring all spaces are maintained to the highest standards of cleanliness and presentation. You will be expected to work as part of a team to ensure bedrooms, corridors, and public spaces such as lobbies, lounges, and washrooms are clean, tidy, and ready on time, in line with our standards. You will play an important part in creating a welcoming and comfortable environment throughout the hotel. As you will be visible to guests while working in both bedrooms and public areas, you'll be expected to greet them with a smile and a warm welcome as you pass in corridors and communal spaces. Housekeeping Assistants have just as much interaction with our guests as any other staff member, so must be passionate about hospitality and delivering amazing service with personality.

• You’ll have an eye for detail
• You take pride in your work and enjoy being busy
• This is a physical role, and you’ll need to cope with the demands of a Housekeeping Assistant position
• You are comfortable working across both bedrooms and public areas
• Ideally, you will have experience in a similar role, but we are happy to speak to you even if you have no experience at all

Benefits

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme - save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn't make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like - Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness and more
• We work with Wagestream giving instant access to your pay as it's earnt.
• Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you're already earned, learn easy tips to manage your money better and save direct from your salary
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme - free, confidential advice available 24/7 to you and your family
• Our Sustainability Goals: 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels.
• This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.