Housekeeper

TN United Kingdom; Dunkeld; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a leading not-for-profit provider dedicated to high-quality care and customer service. This role focuses on maintaining a clean, safe environment for residents, ensuring that all cleaning procedures are followed meticulously. You'll be part of a supportive team that values your contributions and offers opportunities for professional growth. With a commitment to inclusivity and respect, this organization fosters a rewarding work atmosphere where your skills can shine. If you're passionate about making a difference in people's lives and enjoy working in a collaborative setting, this position is perfect for you.

Benefits

Discounts

Pension Schemes

Professional Development Programs

Qualifications

• Previous cleaning experience and knowledge is desirable.
• Understanding of data protection and confidentiality.

Responsibilities

• Ensure cleanliness and safety for customers in their home environment.
• Follow health and safety procedures with cleaning products.

Skills

Time Management

Interpersonal Skills

Empathy

Teamwork

Prioritization

Education

Customer Service NVQ2

Tools

Carpet Cleaners

Job description

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Reporting into the Location Manager responsibilities will include:

1. Ensuring that the location is clean, pleasant and safe for customers in either their home environment or communal areas. Ensuring that cleaning products are used effectively, with instructions and health and safety procedures being followed at all times.

Required knowledge & experience:

• Customer service NVQ2 would be advantageous.
• Previous cleaning experience and knowledge is desirable.
• Use of cleaning products in a safe manner.
• Knowledge of cleaning procedures including use of equipment e.g. carpet cleaners.
• Understanding of data protection, confidentiality, and safeguarding of vulnerable adults.
• Health & safety in the workplace including Control of Substances Harmful to Health (COSHH).

Required skills:

• Well organized with good time management skills.
• Strong interpersonal and empathy skills and a friendly personality.
• Able to work individually and as part of a team.
• Ability to prioritize and plan around customer needs.

Anchor is proud to be an equal opportunity employer. We have diverse colleagues and networks that promote inclusion and respect. We recruit, train, and promote without discrimination based on race, religion, gender, sexual orientation, disability, age, or other protected status.

Please note all applicants must already hold the legal right to work in the UK to apply for this role.

About Hatton Grange:

Located in Hyde, Manchester, Hatton Grange provides 24-hour care for up to 70 residents, with a focus on quality, safety, and engaging activities. We have a 'Good' CQC rating and offer development opportunities, themed rooms, an in-house bistro, and enclosed gardens.

Why work at Anchor:

As England’s largest not-for-profit provider of care and housing for older people, we invest in our staff and facilities to ensure high standards of care and customer service. We offer a rewarding environment with support for health, happiness, and career growth, including benefits like discounts, pension schemes, and professional development programs.