Housekeeper

NHS; Carlisle; On-site; GBP 20,000 - 24,000; Full time

Job summary

The North Cumbria Integrated Care NHS Foundation Trust is seeking a motivated Housekeeper to join their dedicated team. The role involves maintaining cleanliness and hygiene in a fast-paced ward while serving meals and assisting staff, with training provided for those new to the role. This position offers a valuable opportunity for individuals looking to contribute to high standards of patient care.

Benefits

27-day holiday scheme rising to 33 after 10 years

Access to NHS discounts with retailers

Employee Assistance Programme for personal issues

Qualifications

• Previous experience in customer service/caring environment preferred.
• Basic food hygiene and infection prevention knowledge required.
• Ability to work within a multi-disciplinary team.

Responsibilities

• Maintain a clean, safe, and comfortable environment for patients.
• Serve meals and adhere to food hygiene regulations.
• Monitor and maintain cleaning standards of the ward kitchen and areas.

Skills

Effective communication

Interpersonal skills

Able to prioritize work

Reliable

Empathetic and caring approach

Education

Good standard of general education

NVQ 1 in hotel services/food service

Job description

Go back North Cumbria Integrated Care NHS Foundation Trust

Housekeeper

The closing date is 25 June 2025

Maple A (Old Aspen ward due to relocation )

Maple A is a fast paced ward accommodating emergency admissions to the unit, delivering high standards of patient centred care.

We are looking for a motivated and enthusiastic housekeeper who wants to work as part of a dedicated multidisciplinary team striving to deliver high standards of care. This is an exciting opportunity to join our team and gain valuable experience within our departments.

Previous experience as a housekeeper is not essential as in-house training will be provided to ensure you are fully equipped to meet the demands of this role.

Main duties of the job

Work under supervision of the Ward Manager/Registered Nurse as part of the ward team to maintain a clean, safe and comfortable environment for patients, visitors and staff.

Serve patient meals and hot and cold beverages at the scheduled times, adhering to food hygiene regulations. Assist with feeding patients as deemed appropriate by qualified nursing staff.

Monitor and maintain high standards of cleaning and hygiene standards of ward kitchen (including fridge and microwave) and treatment/stock/staff rooms, ensuring all equipment/utensils and surfaces are clean at all times, eg discarding out of date food, stock rotation.

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

Being a clinically led organisation

Quality and safety at the heart of our Trust

A positive patient experience every time

A great place to work

Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed.

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:

• Junk Mail is checked regularly

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:

• youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
• the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Unlock Tel: [phone], email [e-mail] or complete the online form on the Unlock website

Please note the cost of the DBS check is increasing from 2nd December and the new cost will be

Standard DBS check £21.50, Enhanced DBS check £49.50 + any admin costs.

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.

Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

A lease car may be available for this position; further details will be provided upon appointment if applicable.

27-day holiday scheme rising to 33 after 10 years

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

These schemes are subject to availability

Person Specification

Qualifications

• Good standard of general education
• NVQ 1 in hotel services/food service or equivalent or equivalent experience

Experience

• Previous experience of working in a customer service/caring environment
• Experience of housekeeping/domestic duties
• Acute hospital work
• Health care work.

Knowledge

• Basic food hygiene
• Infection prevention
• Confidentiality
• Knowledge of cleaning/COSHH
• Knowledge of systems and processes, eg manual handling, fire safety

Skills

• Effective communication and interpersonal skills both written and verbal.
• Able to prioritise work to meet deadlines.
• Able to work well within a multi-disciplinary team.
• Ability to cope with distressing or emotional circumstances, eg death, bereavement, safeguarding issues
• Able to use initiative appropriately.
• Reliable
• Good time keeper
• Non-judgemental
• Empathetic and caring approach
• Ability to respond to changing requirements
• Ability to respond to sensitive situations
• IT Skills

Personal Circumstances

• Adaptable.
• Flexible approach to work patterns

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

North Cumbria Integrated Care NHS Foundation Trust