Housekeeper

TN United Kingdom; Canterbury; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a rewarding environment where you can make a difference in people's lives. This position involves ensuring cleanliness and safety in various settings, providing exceptional customer service, and adhering to health and safety standards. You'll be part of a supportive team that values your contributions and offers opportunities for personal and professional growth. Enjoy flexible working options, health and wellness discounts, and a robust pension plan. If you're organized, empathetic, and ready to make an impact, this role is perfect for you.

Benefits

Gym, fitness and wellbeing discounts

Mental health support

Flexible working options

Pension plan

Savings and financial advice

Discounts on shopping and technology

Ongoing personal and professional development

Leadership Pathways online resources

Career progression opportunities

Qualifications

• Previous cleaning experience and knowledge is desirable.
• Understanding of data protection and confidentiality.

Responsibilities

• Ensure the location is clean, pleasant, and safe for customers.
• Follow health and safety procedures when using cleaning products.

Skills

Customer service skills

Time management

Interpersonal skills

Empathy

Teamwork

Prioritization

Education

Customer service NVQ2

Tools

Cleaning equipment

Job description

Reporting into the Location Manager, responsibilities will include:

• Ensuring that the location is clean, pleasant and safe for customers in either their home environment or communal areas. Ensuring that cleaning products are used effectively, with instructions and health and safety procedures being followed at all times.

Required knowledge & experience:

• Customer service NVQ2 would be advantageous.
• Previous cleaning experience and knowledge is desirable.
• Use of cleaning products in a safe manner.
• Knowledge of cleaning procedures including use of equipment e.g. carpet cleaners.
• Understanding of data protection and confidentiality and the safeguarding of vulnerable adults.
• Health & safety in the workplace including Control of Substances Harmful to Health (COSHH).

Required skills:

• Well organized with good time management skills.
• Strong interpersonal and empathy skills and a friendly personality.
• Able to work individually and as part of a team.
• Ability to prioritise and plan around customer needs.

Please note all applicants must already hold the legal right to work in the UK.

It is no longer a legal requirement for colleagues to be vaccinated against COVID-19 to work in our care homes. However, we will continue to encourage everyone who is eligible for the vaccine and booster dose to have it to protect themselves, as well as the residents and colleagues in our home.

A rewarding environment

From health and happiness to finance and your career, we’ll give you all the support you need.

Health & happiness:

• Gym, fitness and wellbeing discounts.
• Mental health support.
• Flexible working options.

Finance:

• Pension plan – contribute between 4% and 8% and we’ll match it or better.
• Quick and easy pension transfer service.
• Savings and financial advice, loans, free life assurance.
• Discounts on shopping, holidays, phones, technology and more.
• Ongoing personal and professional development programme.
• Leadership Pathways online learning resources.
• Career progression and promotion opportunities.