Housekeeper

TN United Kingdom; Bristol; On-site; GBP 20,000 - 24,000; Full time

Job summary

An established industry player is seeking a dedicated Housekeeper to join their vibrant team in Bristol. This role is crucial in ensuring that guests enjoy immaculate rooms and exceptional service. The ideal candidate will possess a keen eye for detail, excellent communication skills, and the ability to thrive under pressure. In return, the company offers a rewarding environment with opportunities for career progression, generous annual leave, and a supportive workplace culture. If you are passionate about hospitality and providing outstanding guest experiences, this could be the perfect opportunity for you.

Benefits

Wagestream - access to wages

28 days annual leave

Health cash plan

Employee Assistance Programme

Enhanced maternity and paternity pay

Life assurance

Bespoke training programmes

Engaging & supportive work environment

Qualifications

• Keen eye for detail and ability to meet targets.
• Strong communication skills and courteous interaction.

Responsibilities

• Providing the highest level of hospitality and cleaning standards.
• Responding to guest comments and issues professionally.

Skills

Detail-oriented

Communication Skills

Ability to work under pressure

Job description

We're looking for a detail-oriented and passionate Housekeeper to join our Housekeeping team.

As a Housekeeper, you will work as part of a busy and vibrant team who ensure that all of our guests experience wonderful stays in immaculate rooms.

In return, we are offering a rewarding role with scope for career progression along with:

• Wagestream - the ability to access up to 40% of your wages as you earn them each week
• 28 days annual leave (rising to 33 days after 5 years)
• Health cash plan
• Employee Assistance Programme
• Enhanced maternity and paternity pay
• Life assurance
• Bespoke training programmes accessible to all
• An engaging & supportive work environment

Who are we looking for?

The standard of our bedrooms will leave a lasting impression on our guests. As a Housekeeper, you will need to have a keen eye for detail and enjoy meeting targets.

You’ll have great communication skills and be comfortable interacting with your team and guests in a warm and courteous manner.

You will need to be calm under pressure, reacting effortlessly to unexpected circumstances, taking challenges in your stride.

If you are passionate about providing high standards and a great guest experience, are a strong communicator, and provide service with a smile then this could be the Housekeeper role for you.

Your day to day as a Housekeeper:

• Providing the highest level of hospitality
• Responding to guest comments and issues in a professional manner and rectifying any problems as soon as possible
• Cleaning of bedrooms to required standards within a set time frame
• Ensuring hotel procedures are followed at all times