Housekeeper

North Bristol NHS Trust; Bristol; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider seeks a dedicated Housekeeper to join their inpatient ward team. This role involves ensuring a high standard of care for patients by managing meal services, maintaining cleanliness, and assisting staff. Ideal candidates should possess strong communication skills and a willingness to learn, contributing positively to patient experiences in a bustling hospital environment.

Qualifications

• Interest in nutrition and patient care.
• Ability to work under pressure.
• Willingness to undertake training on NHS applications.

Responsibilities

• Assist patients with food ordering and ensure dietary needs are met.
• Provide assistance with eating and drinking.
• Maintain cleanliness of the ward and kitchen areas.

Skills

Excellent communication

Organizational skills

Education

Knowledge of food safety policies

Experience in a similar role (2 years preferred)

Job description

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Thank you for your interest in this vacancy! We highly recommend reading our Tips on how to apply page to give you an insight on how applications are scored & shortlisted by our Recruiting Managers. These tips have been provided to give you a better chance of being shortlisted for our vacancies.

Please note that if you apply for a position with North Bristol NHS Trust, you may be contacted via TRAC or via email. This includes invites for job interviews. We therefore recommend that you regularly check your TRAC Account and email accounts including junk and spam folders.

Our job adverts may close as soon as sufficient applications have been received. Considering this, if you are interested in this role, please do apply as soon as you can.

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Job Overview

Housekeeper

Do you want a role that is an integral part of the patient’s journey through the hospital? Do you enjoy being busy and in a role with pace? If yes, then this could be the role for you as an exciting opportunity has come up to join our inpatient ward team as a Ward Housekeeper.

Working on 7B, the successful candidate will work closely with the ward team (nurses, medical staff and allied health professionals) to ensure the patients on our ward receive the highest standard of care on the inpatient unit. The Housekeeper role is patient facing, you will be leading the meal service by helping patient’s complete menus, delivering meals and hot drinks, clearing away meals and helping deliver snacks. You will be responsible for topping up supplies, ordering equipment, cleaning and maintaining clinical equipment, ensuring the ward area is clean, welcoming and tidy along with reporting faults and general admin tasks.

Main duties of the job

This role requires someone who has an interest in nutrition, can work pro-actively, and has excellent communication and organisational skills. The successful candidate must be able to work well under pressure due to the role having competing demands at times. The post holder will need to be computer confident and be willing to undertake training to be self-reliant in using multiple NHS applications. They must be willing to work with the dietitians to ensure that patients meal choices and nutritional intake is appropriate for their requirements.

Shifts are 11.5 hrs per day and will be covered on a rotational basis, covering 7.00 am – 19:30 pm and to include some weekend and bank holiday working.

Working for our organisation

Patients are the most important people in the health service and are at the centre of what we do. Patients and carers are the ‘experts’ in how they feel and what it is like to live with or care for someone with a particular illness or condition. The patients’ experience of our services should guide the way we deliver services and influence how we engage with patients every day in our work.

All staff should communicate effectively in their day to day practice with patients and should support and enable patients/carers to make choices, changes and influence the way their treatment or care is provided. All staff, managers and Board members should work to promote effective patient, carer and public involvement in all elements of their work

We have a duty to involve, engage and consult with patients, carers and families about plans for health facilities and the provision of our services. North Bristol NHS Trust wholeheartedly embraces the principles of patient partnership and has made clear its commitment to involve patients in key aspects of its work, which will be further strengthened through becoming a Foundation Trust.

Detailed Job Description And Main Responsibilities

• To encourage and assist patients to order food, where necessary taking into account special needs and medical requirements as directed by ward staff.
• To ensure people have any assistance they require to eat and drink and to monitor food
  
  

intake in conjunction with the ward nurse.

• To prepare and serve hot/cold snacks (e.g. breakfast) as requested – offering a 24 hour snack service.
• To serve meals in conjunction with the nursing team, ensuring patients’ intake is known and that their dietary needs are met.
• To provide eating assistance, e.g. cutting up food, placing food within reach/ feed patients and providing friendly encouragement to patients with regards to eating.
• To prepare hot/cold beverages including appropriate trolley/equipment regularly at scheduled times.
• To ensure all regenerated meals and beverages are served at the correct temperature according to food hygiene regulations and Trust operational policy.
• To prepare areas where food and beverages are served/consumed to ensure a pleasant environment for patients.
• To wash all equipment/utensils used in preparation, regeneration, serving and consuming food and beverages at breakfast and on beverage rounds.
• To check that the ward kitchen is clean and tidy at all times, e.g. discarding out-of-date food and stock rotation beyond the daily clean by the patient support team (PST).
• To ensure refrigerated food is labelled and stored correctly in accordance with Trust operational policy.
• To ensure in conjunction with the ward nurse that discharged and newly admitted patients’ meal requirements are actioned.
• To co-ordinate extra meal requirements that may arise.
• To ensure that patients whose fluid intake is not medically restricted have access to fresh water.
  
  

Person specification

Education

Essential criteria

• Education
• Experience
• Knowledge of food safety policies
  
  

Desirable criteria

• 2 years experience
• Awareness of food safety
  
  

If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.

Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.

If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel [phone].

North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.

At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.

Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitals and Health Care

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