Housekeeper

TN United Kingdom; Basingstoke; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a vibrant housekeeping team at a leading hotel chain in Basingstoke, where cleanliness and guest satisfaction are paramount. Enjoy a fun, inclusive work environment with numerous benefits, including health memberships, discounts, and excellent training programs. Be part of a team that values personality and individualism while delivering exceptional service.

Benefits

Complimentary Health and Wellness Membership

Discount on overnight stays

50% discount on Food and Drink

Excellent training and development programs

Mental health support

Employee Assistance Programme

Celebration events for employees

Company Pension scheme

Life Insurance

Qualifications

• Striving to exceed expectations and personalize guest experiences.
• Work efficiently while maintaining high standards.

Responsibilities

• Ensure cleanliness and organization in hotel bedrooms.
• Build strong relationships with other departments.

Skills

Attention to Detail

Teamwork

Customer Service

Job description

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Our Housekeeping team plays a critical role in ensuring our guests are wowed when they walk into one of our fabulous hotel bedrooms. For us, cleanliness is key, and we look for Housekeepers who leave no pillow unturned, no drawer unchecked, and no bed creased. Our hotel housekeeping teams are full of fun, energetic people who always aim to go one step further.

Work, Grow, Play!

Here at Village Hotel Club, we embrace personality, individualism, and fun. We create lively, modern spaces for our guests to work, eat, relax, play, and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that sets us apart from the competition.

Join us and enjoy benefits such as:

• Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
• Discount on all overnight stays at Village Hotels, starting from £35, including breakfast.
• Friends and Family discounted stays from £49, including breakfast.
• 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
• 30% discount on and off shift in our Village Hotel Starbucks stores.
• Excellent training and development programs, including Rising Stars and Talent Academy.
• Innovative training via our Mobile Gaming platform.
• Discounts and cashback offers on High Street Brands and Supermarkets.
• Well-being and Healthcare benefits, plus monthly well-being programs.
• Mental health support, including Mental Health first aiders and up to 2 mental health days per year.
• Financial wellbeing support and salary drawdown options via Wagestream.
• Access to our Employee Assistance Programme for support and counselling.
• A fun, inclusive work environment with regular team events.
• Reward and Recognition schemes, anniversary rewards for service milestones.
• Electric car salary sacrifice scheme.
• Guaranteed day off for your birthday.
• Discounted Health Cash plan and Sick pay Insurance.
• Celebration events for employees and communities.
• Enhanced maternity and paternity benefits and pay.
• Company Pension scheme.
• Life Insurance.

*Terms and conditions apply based on your contract.

What we need from you:

• Always striving to exceed expectations.
• Enjoy learning about our guests to personalize their experience.
• Work efficiently without compromising standards.
• Have a keen eye for detail.
• Work well as part of a team and build strong relationships with other departments.
• Take responsibility and own your performance, gaining satisfaction from our success and customer satisfaction.
• Bring an infectious smile and an awesome personality!

Come and be part of something new & special — Work, Grow & Play the Village Way!