Household Data Lead

TN United Kingdom; Cardiff; Remote; GBP 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Data Insights Manager to lead a dynamic team within the Household Data Insights department. This pivotal role involves leveraging data to drive strategic advantages and enhance operational efficiency. You will collaborate closely with senior management and other data leads to ensure effective reporting and insightful analysis that informs business decisions. The ideal candidate will possess strong analytical skills, management experience, and a deep understanding of household data processes. Join this forward-thinking company and contribute to its exciting growth journey in the data landscape.

Benefits

Comfortable remote working setup

Diverse and inclusive workplace

Equal opportunities employer

Qualifications

• Strong knowledge of Household data and processes is essential.
• Proven track record of strategic contribution and analytical experience.

Responsibilities

• Lead a team of analysts to deliver on strategic priorities.
• Provide insights and analysis to senior leadership.
• Develop frameworks using data to identify trends.

Skills

Analytical Skills

Management Experience

Knowledge of Household Data

Change Management

Tools

Google Cloud Platform

Looker

Job description

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Household is Admiral’s fastest growing product with significant opportunities still to be realized in Loss Ratio and Customer Experience - it has big plans! Situated within the Household Data Insights team and working closely with Household’s Senior Management, this leadership role will ensure we leverage data for strategic advantage as well as effective operations and will be key to the department’s success.

This is a Data Insights Manager role where you will work alongside other Data Leads/Managers within the department to collectively fulfill the responsibilities.

Main Duties

• Lead the team of HH analysts to understand the strategy and business plan to deliver against key priorities.
• Work in an agile environment managing multiple tasks, setting priorities, communicating backlogs, and meeting deadlines.
• Attend appropriate steering and working groups.
• Engage with HH Claims and Core to establish accurate, effective, and timely reporting – ensuring maximum value from our operational reporting suite in Looker by understanding customer reporting needs and data utilization.
• Provide proactive, comprehensive, and insightful analysis and communication of key data and areas of interest to HH leadership.
• Develop a framework using policy data and claims data in conjunction; utilizing Google Cloud Platform and Looker to identify trends.
• Develop a strong knowledge of HH Claims/Core operations.

Personal Responsibilities

• Identify training needs among Analysts, demonstrate best practices, and maintain team morale and well-being.
• Develop talent within your team by setting priorities and targeted objectives.
• Ensure high-quality, relevant, and accurate department reporting.
• Ensure data from internal systems, suppliers, and external sources is accessible, well-utilized, and well-governed.
• Stay updated on potential projects and assist in prioritization through appropriate metrics (value, effort, customer impact, etc).
• Work with Heads of Department and Change facilitators to ensure test/project ROI is measurable and maintains integrity.
• Oversee and develop business cases for projects and initiatives.
• Manage senior stakeholder data commentary and ensure the MI team investigates data patterns effectively.
• Become an expert in available data and its application to solve business problems.
• Identify operational and product areas for potential improvement.
• Assist with internal data products as an expert in HH data (Analytics, Fraud, Pricing, etc.).
• Serve as the key contact when liaising with DLH and Data Tribe to ensure data provisioning, servicing, and pipelines are fit for purpose.
• Collaborate with Finance to ensure robust processes for modeling, forecasting, and estimating department resource costs.

Skills/Experience required

• Strong knowledge of Household data and/or processes.
• Analytical and management experience.
• Proven track record of strategic contribution.
• Experience in delivering business cases or leading change with effectiveness assessments.

Additional Information

• We will review your CV within working days of application and contact you.
• We will provide everything needed for comfortable remote working.

Please note - this vacancy may close early if we receive many applications or business priorities change.

Our Commitment to You

At Admiral, we are committed to a diverse and inclusive workplace. We are proud to be an equal opportunities employer and do not discriminate based on race, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status.