House Steward (Zero Hours)

The Edwardian Manchester, A Radisson Collection Hotel; Manchester; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hospitality group in Manchester is looking for a House Steward to join their housekeeping team. This role focuses on maintaining cleanliness in public areas and assisting with other housekeeping duties to ensure high guest satisfaction. Ideal candidates will have previous experience in a similar environment, demonstrate attention to detail, and possess basic English communication skills. Competitive salary and perks like complimentary meals and discount accommodations are offered in this zero hours contract position.

Benefits

Competitive salary

28 days holiday including bank holidays

Complimentary meals and beverages

Recommend a Friend Scheme

Annual complimentary night stays

Preferential accommodation rates

Access to a discount platform

Company pension scheme

Social events and recognition events

Qualifications

• Previous housekeeping or cleaning experience is required ideally within a 4- or 5-star hotel or similar environment.
• Must demonstrate excellent attention to detail and customer service skills.
• Ability to communicate with a basic command of English.

Responsibilities

• Ensure public areas of the hotel are cleaned.
• Assist with ad hoc housekeeping duties as required.
• Deliver high levels of customer satisfaction at all times.

Skills

Attention to detail

Customer service skills

Basic English communication

Flexible attitude

Job description

Join the UK’s most dynamic collection of hotels and restaurants

At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values : having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards.

At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture .

We are currently recruiting for a House Steward to join our housekeeping team at The Edwardian Manchester Hotel, this role comes with forward career progression. Please note that this role is available on a zero hours contract

Overview

An amazing opportunity to join the team at The Edwardian Manchester as a House Steward.

As a House Steward, you will be responsible for ensuring the public areas of the hotel are cleaned .

You will also assist with ad hoc housekeeping duties as required.

Ensuring a high level of customer satisfaction is delivered at all times in line with our core values and standards, exceeding guest expectations.

About You

Previous housekeeping or cleaning experience is required ideally within a 4- or 5-star hotel or similar environment.

You must be able to d emonstrate excellent attention to detail and customer service skills.

Be able to communicate with a basic command of English language.

Have a flexible and positive attitude at all times.

Company Benefits Package

Competitive salary

28 days Holiday per annum including Bank Holidays increasing with long service

Complimentary hot meals, salad bar and unlimited beverages provided daily

R ecommend a Friend Scheme of up to £500 per friend recommended.

Annual complimentary night stays within our hotels

• Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
• Access to a discount platform for all of the most popular stores and outlets
• Auto enrolment into our company pension scheme
• Regular social events across all hotels
• Annual company recognition events held in January each year

Wellbeing champions across all of our hotels

• Access to our company doctor for medical appointments and occupational health support
• Access for all hosts to our online learning platform Edwardian Academy
• Opportunities for promotion and a wide range of training programs to support your development

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.