House Steward

The Londoner; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prestigious hotel in London seeks a Housekeeping Steward to maintain cleanliness in public areas and assist the Room Attendant team. Ideal candidates should have previous housekeeping experience, strong attention to detail, and excellent customer service skills. This role offers opportunities for career progression, training, and various employee benefits, including 28 days of holiday and regular social events.

Benefits

28 days Holiday including Bank Holidays

Complimentary meals and beverages daily

Recommend a Friend Scheme up to £500

Annual complimentary night stays

Preferential accommodation rates

Access to discount platform

Company pension scheme

Regular social events

Annual recognition events

Access to company doctor

Online learning platform access

Opportunities for promotion and training

Qualifications

• Previous housekeeping or cleaning experience, ideally in a 4- or 5-star hotel.
• Able to communicate in basic English.
• Flexible approach and ability to work well in a team.

Responsibilities

• Ensure public areas of the hotel are clean and tidy.
• Assist with general housekeeping standards and ad hoc duties.
• Deliver a high level of customer satisfaction.

Skills

Attention to detail

Customer service skills

Teamwork

Job description

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Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition . A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors . Situated in the heart of Leicester Square, where the four corners of the city meet . We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests exacting standards, but also propel their own career potential in a company that recognizes and rewards . Stand out from the crowd by joining London’s first ‘Super Boutique’ hotel .

At The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture .

We are currently recruiting for a Housekeeping Steward to join our Housekeeping team at The Londoner Hotel , this role comes with forward career progression.

Overview:

An amazing opportunity to join our Londoner Housekeeping team as a Housekeeping Steward .

As a Housekeeping Steward, you will be responsible for ensuring the public areas of the hotel are always clean and tidy.

You will assist with implementation of general housekeeping standards for the hotel along with other ad hoc housekeeping duties. This may include supporting the Room Attendant team with any duties they may have.

You will ensure that a high level of customer satisfaction is delivered all times in line with our core values and standards of always exceeding guest expectations.

About You:

Previous housekeeping or cleaning experience is required ideally within a 4- or 5-star hotel or similar environment. Training will however be provided.

You must be able to d emonstrate excellent attention to detail and customer service skills.

Being able to communicate with a basic level of English is a minimum requirement.

You should always have a flexible approach and be able to work well with others in a team.

Company Benefits:

28 days Holiday per annum including Bank Holidays increasing with long service

Complimentary hot meals, salad bar and unlimited beverages provided daily

R ecommend a Friend Scheme of up to £500 per friend recommended.

Annual complimentary night stays within our hotels

Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends

Access to a discount platform for all of the most popular stores and outlets

Auto enrolment into our company pension scheme

Regular social events across all hotels

Annual company recognition events held in January each year

Wellbeing champions across all of our hotels

Access to our company doctor for medical appointments and occupational health support

Access for all hosts to our online learning platform Edwardian Academy

Opportunities for promotion and a wide range of training programs to support your development

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.