House Porter - Six Senses London

InterContinental Hotels Group; City Of London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A luxury hospitality brand in London seeks a House Porter to ensure cleanliness and assist guests. The ideal candidate has at least 1 year of experience in a similar role and possesses excellent customer service skills. Candidates must be fluent in English and have the right to work in the UK.

Qualifications

• At least 1 year of experience in a similar operational setting.
• Good understanding of scheduling work.
• Knowledge of cleaning procedures, chemicals, and surfaces.

Responsibilities

• Ensure the cleanliness of the guest areas of the hotel.
• Assist guests with special needs and requirements.
• Report required repairs to the Housekeeping Supervisor.

Skills

Understanding cleaning procedures

Fluency in English

Customer service skills

Education

High school diploma or equivalent

Hospitality diploma/degree preferred

Job description

As House Porter, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

Duties and Responsibilities

As House Porter, I will support Housekeeping management and assume responsibility for the efficient operation in the following:

• Ensure the cleanliness and perfection of the guest areas of the hotel, rooms and other cleaning duties as assigned.
• Monitor daily arrivals according to occupancy report in co-ordination with the Housekeeping Supervisor.
• Assist guests with special needs and requirements.
• Stock supply storages with required cleaning and amenity supplies for shift.
• Replace hotel supplies in public areas.
• Dust and cleans lampshades, ceiling, walls, curtains and decorations in all public areas and rooms.
• Wipe and polish all furniture, mirrors, and windows.
• Clean all bathroom fixtures and fittings and replace bathroom supplies.
• Remove all garbage and recyclable items and sorts in the appropriate bins.
• Replace water bottles in guest rooms and assist the Minibar team with cleaning and sanitizing glass bottles as needed.
• Ensure monthly scheduled deep cleaning tasks of all guest areas and rooms are done accordingly.
• Report required repair to Housekeeping Supervisor.
• Maintain a high standard of personal appearance, grooming and hygiene.
• Knowledge of all safety, security and emergency procedures related to my position in line with brand and statutory requirements.
• Strictly adhere to LQA standards and guest comments.

Qualifications

To execute the position of House Porter, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

• High school diploma or equivalent and at least 1 years’ experience in a similar operational setting. Hospitality diploma/degreefrom a recognized hospitality school is preferred.
• Good understanding of scheduling work, and knowledge of cleaning procedures, chemicals and surfaces.
• Fluent in English; I understand that additional languages are preferred.

All candidates must hold the right to work in the UK to be considered. Sponsorship is not available for this role.

The above is intended to provide an overview of the role and responsibilities for a House Porter at Six Senses London. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses London is an equal opportunity employer. This policy applies to all terms and conditions of employment.