House Manager / Head Butler (UHNW Family in Singapore, Native Malay Speaker Required)

JR United Kingdom; Norwich; On-site; GBP 50,000 - 80,000; Full time

Job summary

JR United Kingdom seeks a skilled House Manager / Head Butler for an ultra-high-net-worth family based in Singapore. The ideal candidate will bring over 10 years of experience in luxury household management, exceptional leadership skills, and fluency in Malay and English or Mandarin. This position demands a commitment to excellence, detail-oriented service, and the ability to manage both household staff and elaborate events. A great opportunity for a passionate professional looking to enhance a distinguished personal environment.

Qualifications

• Over 10 years of experience in high-end hospitality or luxury household management.
• Native Malay speaker fluent in English/Mandarin.
• Commitment to service excellence and attention to detail.

Responsibilities

• Lead and coordinate the household staff to uphold high service standards.
• Manage daily operations to ensure a seamless and luxurious environment.
• Organize events and ensure exemplary butler service during meals.

Skills

Leadership

Communication

Hospitality Knowledge

Detail Orientation

Event Planning

Job description

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House Manager / Head Butler (UHNW Family in Singapore, Native Malay Speaker Required), Norwich

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EU work permit required:

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Job Views:

1

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

House Manager / Head Butler (UHNW Family in Singapore, Native Malay Speaker Required)

We invite you to be part of an extraordinary household as our esteemed House Manager / Head Butler, where you will deliver unparalleled service to a distinguished ultra-high-net-worth family. This is a unique opportunity for an accomplished professional with a passion for excellence and a commitment to creating memorable experiences.

The ideal candidate will be a native Malay speaker fluent in English or Mandarin, possessing over 10+ years of progressive experience in hospitality or elite household management. This role requires not only exceptional leadership skills to inspire and coordinate our dedicated team but also profound functional expertise in private house management / butler services.

Key Responsibilities:

Leadership and Coordination

• Build, lead, and inspire a talented team of household staff, fostering a culture of excellence and commitment to service.
• Guide the team in upholding the highest standards, ensuring meticulous management of every detail.
• Establish relevant SOPs to maintain “minimum acceptable standards”.

Exemplary Butlership

• Oversee the execution of exquisite meals and sophisticated events, leveraging extensive hospitality knowledge.
• Ensure all services reflect elegance and refinement, adhering to the finest etiquette standards.

Daily Management

• Manage household daily operations for a seamless environment of comfort and luxury.
• Develop innovative management systems to enhance the living experience for family and guests.

Dining and Service Management

• Create detailed dining plans and coordinate culinary activities, managing dining supplies inventory.
• Deliver exemplary service during meals and special occasions, creating memorable moments.

Event Planning

• Organize and execute grand family events and gatherings, attending to décor and guest management.
• Ensure each occasion is spectacular through keen attention to detail and hospitality excellence.

Support for Family Members

• Anticipate and support family members’ needs, managing calendars, travel, and special requests.
• Travel with the family as required.

Communication and Coordination

• Maintain harmonious communication with household staff and external partners.
• Address issues proactively, fostering trust and cooperation.

Job Requirements:

• Over 10+ years of experience in high-end hospitality or luxury household management, with proven leadership and expertise.
• Native Malay speaker fluent in English / Mandarin.
• Commitment to service excellence, attention to detail, and high ethical standards.
• Willingness to travel as needed.
• Candidates with less experience but great potential will also be considered for the Butler position as a starting role.