House Manager / Head Butler (UHNW Family in Singapore, Native Malay Speaker Required)

JR United Kingdom; Luton; On-site; GBP 50,000 - 85,000; Full time

Job summary

A distinguished ultra-high-net-worth family seeks an exceptional House Manager / Head Butler in Luton, tasked with delivering unmatched service and managing a talented team of household staff. The ideal candidate will possess over 10 years of experience in hospitality and luxury household management, with a focus on personalized service and excellence. Proficiency in Malay and fluency in English or Mandarin are essential for this prestigious role.

Qualifications

• Minimum of 10+ years of progressive experience in high-end hospitality.
• Native Malay speaker with fluency in English / Mandarin.
• Strong commitment to service excellence and ethical standards.

Responsibilities

• Lead and inspire a team of household staff.
• Oversee daily operations and ensure luxury living conditions.
• Plan and execute family events with attention to detail.

Skills

Leadership

Attention to Detail

Communication

Hospitality

Job description

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House Manager / Head Butler (UHNW Family in Singapore, Native Malay Speaker Required), luton, bedfordshire

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Client:

Location:

luton, bedfordshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

House Manager / Head Butler (UHNW Family in Singapore, Native Malay Speaker Required)

We invite you to be part of an extraordinary household as our esteemed House Manager / Head Butler, where you will deliver unparalleled service to a distinguished ultra-high-net-worth family. This is a unique opportunity for an accomplished professional with a passion for excellence and a commitment to creating memorable experiences.

The ideal candidate will be a native Malay speaker fluent in English or Mandarin, possessing over 10+ years of progressive experience in hospitality or elite household management. This role requires not only exceptional leadership skills to inspire and coordinate our dedicated team but also profound functional expertise in the art of private houses management / butler services.

Key Responsibilities:

Leadership and Coordination

• As the House Manager / Head Butler, you will build, lead and inspire a talented team of household staff, fostering a culture of excellence and commitment to service.
• Your expertise will guide the team in upholding the highest standards, ensuring every detail is meticulously managed.
• Set up relevant SOP to guide and maintain “minimum acceptable standard”

Exemplary Butlership

• With your extensive knowledge of hospitality, you will oversee the execution of exquisite meals and sophisticated events.
• You will ensure that every service is a reflection of elegance and refinement, adhering to the finest standards of etiquette.

Daily Management

• Take charge of the household’s daily operations, ensuring a seamless environment of comfort and luxury.
• Develop innovative systems for efficient management, enhancing the living experience for family members and guests alike.

Dining and Service Management

• Craft detailed dining plans and coordinate culinary activities, managing an exquisite inventory of dining supplies.
• Provide exemplary service during meals and special occasions, creating unforgettable moments for all who are welcomed into the home.

Event Planning

• Orchestrate and execute grand family events and intimate gatherings, attending to every detail from décor to guest management.
• Your keen eye for detail and commitment to hospitality will ensure that each occasion is nothing short of spectacular.

Support for Family Members

• Anticipate the needs and preferences of family members, providing personalized support that reflects their unique lifestyle.
• Manage calendars, travel arrangements, and special requests with precision and grace.
• Travel with the family as required

Communication and Coordination

• Maintain harmonious communication with all household staff and external partners, ensuring the smooth operation of the estate.
• Proactively address any issues, cultivating an environment of trust and cooperation.

Job Requirements:

• Minimum of 10+ years of progressive experience in high-end hospitality or luxury household management, with a proven record of leadership and functional expertise.
• Native Malay speaker with fluency in English / Mandarin
• An unwavering commitment to service excellence, with a keen attention to detail and the highest ethical standards.
• A willingness to travel as needed
• Candidates with less experience but great potential will also be considered for the Butler position as a starting role