House Manager / Head Butler (UHNW Family in Singapore, Native Malay Speaker Required)

Confidential Careers; Greater London; On-site; GBP 70,000 - 100,000; Full time

Job summary

A unique opportunity for a skilled House Manager / Head Butler to serve a distinguished ultra-high-net-worth family. The ideal candidate will possess extensive hospitality experience and demonstrate exceptional leadership, ensuring the highest standards of service and comfort within the household. You will lead a dedicated team and be instrumental in crafting unforgettable experiences, from daily management to grand events.

Qualifications

• Minimum of 10+ years in high-end hospitality or luxury household management.
• Native Malay speaker fluent in English/Mandarin.
• Commitment to service excellence and high ethical standards.

Responsibilities

• Lead and inspire a team of household staff, ensuring high service standards.
• Manage daily operations, dining plans, and event execution for family.
• Provide personalized support to family members, managing their needs.

Skills

Leadership

Hospitality Management

Attention to Detail

Service Excellence

Event Planning

Job description

House Manager / Head Butler (UHNW Family in Singapore, Native Malay Speaker Required)

House Manager / Head Butler (UHNW Family in Singapore, Native Malay Speaker Required)

1 week ago Be among the first 25 applicants

House Manager / Head Butler (UHNW Family in Singapore, Native Malay Speaker Required)

We invite you to be part of an extraordinary household as our esteemed House Manager / Head Butler, where you will deliver unparalleled service to a distinguished ultra-high-net-worth family. This is a unique opportunity for an accomplished professional with a passion for excellence and a commitment to creating memorable experiences.

The ideal candidate will be a native Malay speaker fluent in English or Mandarin, possessing over 10+ years of progressive experience in hospitality or elite household management. This role requires not only exceptional leadership skills to inspire and coordinate our dedicated team but also profound functional expertise in the art of private houses management / butler services.

Key Responsibilities:

Leadership and Coordination

• As the House Manager / Head Butler, you will build, lead and inspire a talented team of household staff, fostering a culture of excellence and commitment to service.
• Your expertise will guide the team in upholding the highest standards, ensuring every detail is meticulously managed.
• Set up relevant SOP to guide and maintain “minimum acceptable standard”

Exemplary Butlership

• With your extensive knowledge of hospitality, you will oversee the execution of exquisite meals and sophisticated events.
• You will ensure that every service is a reflection of elegance and refinement, adhering to the finest standards of etiquette.

Daily Management

• Take charge of the household’s daily operations, ensuring a seamless environment of comfort and luxury.
• Develop innovative systems for efficient management, enhancing the living experience for family members and guests alike.

Dining and Service Management

• Craft detailed dining plans and coordinate culinary activities, managing an exquisite inventory of dining supplies.
• Provide exemplary service during meals and special occasions, creating unforgettable moments for all who are welcomed into the home.

Event Planning

• Orchestrate and execute grand family events and intimate gatherings, attending to every detail from décor to guest management.
• Your keen eye for detail and commitment to hospitality will ensure that each occasion is nothing short of spectacular.

Support for Family Members

• Anticipate the needs and preferences of family members, providing personalized support that reflects their unique lifestyle.
• Manage calendars, travel arrangements, and special requests with precision and grace.
• Travel with the family as required

Communication and Coordination

• Maintain harmonious communication with all household staff and external partners, ensuring the smooth operation of the estate.
• Proactively address any issues, cultivating an environment of trust and cooperation.

Job Requirements:

• Minimum of 10+ years of progressive experience in high-end hospitality or luxury household management, with a proven record of leadership and functional expertise.
• Native Malay speaker with fluency in English / Mandarin
• An unwavering commitment to service excellence, with a keen attention to detail and the highest ethical standards.
• A willingness to travel as needed
• Candidates with less experience but great potential will also be considered for the Butler position as a starting role

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service, Training, and Management

• Industries

  Hospitality, Household Services, and Individual and Family Services

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