House Manager

McCarthy and Stone; Henley-in-Arden; On-site; GBP 25,000 - 35,000; Full time

Job summary

McCarthy and Stone seeks individuals interested in future House Manager roles in Henley-in-Arden and surrounding areas. This position involves managing property operations, ensuring homeowner engagement, and creating vibrant community activities. Applicants will receive comprehensive training and support in a growing national company focused on excellent service.

Benefits

Life assurance

Employee Assistance Programme

Two paid volunteering days per year

Cycle to work scheme

Qualifications

• Experience in a customer-focused environment is important.
• Ability to multitask and prioritize workload is essential.
• Strong problem-solving skills and a can-do attitude are crucial.

Responsibilities

• Manage day-to-day operations of the development.
• Build effective relationships with customers and promote the brand.
• Encourage activities for homeowners to foster a vibrant community.

Skills

Customer service

Time management

Problem-solving

Emotional intelligence

Multitasking

Organization

Job description

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We have an exciting opportunity for individuals to express interest in future House Manager roles in the Henley in Arden, Stratford Upon Avon, Solihull, and Redditch areas.

McCarthy Stone is building a Talent Pool to support our vibrant McCarthy Stone Retirement Living developments, where you will be the first to hear about vacancies in your preferred locations.

Hours: Typically 25 hours/week, Monday to Friday

The role:

This diverse role is ideal for someone passionate about delivering exceptional customer service and creating a vibrant retirement community as a House Manager. No two days are the same, and you will be responsible for ensuring high-quality property management and homeowner engagement.

Key responsibilities for a House Manager:

• Managing the day-to-day operations of the development
• Building proactive and effective relationships with internal and external customers
• Representing and promoting the McCarthy Stone brand at the development
• Encouraging activities for homeowners and fostering a vibrant community

You will bring:

• Experience in a customer-focused environment
• Ability to multitask and prioritize workload
• Emotional intelligence, self-awareness, empathy, and compassion
• Problem-solving skills, a can-do attitude, and a hands-on approach
• Excellent time management, organization, and prioritization skills

As part of McCarthy & Stone, a successful and rapidly expanding national company, you'll receive comprehensive training and support to help you achieve your career goals. This includes courses such as basic first aid, workspace safety, Dementia Friends, and more.

• Life assurance
• Employee Assistance Programme
• Two paid volunteering days per year
• Cycle to work scheme

All applications for House Manager roles will be reviewed promptly upon receipt. Selected candidates will be contacted for interviews to join our House Manager talent pool for their preferred location(s). At McCarthy Stone, we celebrate diversity and promote equality and inclusion among our colleagues. We welcome applications from all backgrounds.