House Manager

JR United Kingdom; City Of London; On-site; GBP 55,000 - 65,000; Full time

Job summary

A leading luxury residential property in London is seeking a passionate House Manager to oversee day-to-day operations and ensure outstanding resident experiences. The ideal candidate will possess strong leadership skills, a commitment to hospitality excellence, and experience in high-end environments. This role includes managing front-of-house teams and pushing for service innovation in a dynamic, upscale living space.

Benefits

Dynamic and inclusive team culture

Contribution to innovative lifestyle-led living concept

Qualifications

• Experience in high-end hospitality or residential environments.
• Proven leadership ability to inspire teams.
• Strong attention to detail and operational insight.

Responsibilities

• Lead hospitality services ensuring exceptional resident experiences.
• Manage front-of-house teams, overseeing rostering and service delivery.
• Drive continuous improvement and maintain service excellence.

Skills

Leadership

Communication

Customer Service

Organizational Skills

Tools

CRM/PMS systems

Job description

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Job Title: House Manager – Luxury Residential Living

Salary: Up to £65,000

Location: London

We are recruiting a passionate and experienced House Manager to lead day-to-day operations in one of London’s premier luxury residential properties. This is an exceptional opportunity for a hospitality-driven leader who is committed to delivering outstanding resident experiences, developing a high-performing team, and maintaining the highest standards across services.

About the Position

• Lead the delivery of hospitality services across the residence, ensuring an exceptional experience for residents and guests.
• Manage the front-of-house teams including Concierge, Housekeeping, and Chauffeurs.
• Oversee rostering and team planning to ensure seamless coverage and excellent service.
• Ensure the residence is always presented to a premium standard
• Drive continuous improvement and service innovation in line with brand standards.
• Support the delivery of resident events and social experiences.
• Collaborate with internal and external stakeholders to maintain consistent service excellence.

The Successful Candidate

• Experience in a high-end hospitality, residential or private members’ club environment.
• Proven people leader with the ability to motivate and inspire multidisciplinary teams.
• Strong organisational and operational skills with a keen eye for detail.
• Natural communicator with a resident-first mindset and excellent customer service skills.
• Confidence in managing compliance, safety, and health regulations.
• Experience with CRM/PMS systems is a plus.
• Passionate about luxury service, resident satisfaction, and creating a vibrant residential community.

Company Benefits

• Dynamic and inclusive team culture
• Contribution to an innovative lifestyle-led living concept

If you are keen to discuss the details further, please apply today or send your cv to [emailprotected]

http://www.corecruitment.com/

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