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House Keeper

Resolve Recruitment Services

England

On-site

GBP 10,000 - 40,000

Part time

Yesterday
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Job summary

Join a unique and historic hotel as a Housekeeping Assistant, where you will be part of a dedicated team ensuring exceptional cleanliness and guest satisfaction. This role involves maintaining the hotel's high standards, engaging with guests, and contributing to a memorable experience in a stunning Tudor Castle setting. With a focus on refined hospitality, you will enjoy a supportive environment with opportunities for career development and recognition. Enjoy perks like additional paid time off, complimentary stays, and discounts, making this position not just a job, but a rewarding experience.

Benefits

Share of service charge and tips
28 days holiday including bank holidays
Additional paid day off on birthday
Complimentary stay at the castle after probation
Training programs
Staff and family rates on accommodation
Discounts on food and beverage
Recognition programmes
Career development programmes
Uniform and meals provided

Qualifications

  • Physically demanding role requiring full training and support.
  • Ability to maintain high cleaning standards in a hotel setting.

Responsibilities

  • Clean and tidy hotel communal areas to a high standard.
  • Ensure bedrooms and bathrooms are cleaned and restocked.
  • Engage with guests and report maintenance issues.

Skills

Cleaning Skills
Attention to Detail
Customer Engagement

Job description

Housekeeping Assistant

  • Thornbury, Bristol BS35 UK
  • Part-time
  • Department: Housekeeping

Company Description

Relais & Chateau at Thornbury Castle are seeking a Housekeeping Assistant to join our professional and hardworking Housekeeping Team. You will be working in a unique and beautifully building creating truly memorable and impressive 5 experiences for our guests.

About Us

Set on 15 acres of beautiful land, the hotel is the only Tudor Castle operating as a hotel in England. The Castle has recently undergone a multi-million pound refurbishment program, bringing back to life the regal grandeur of its past. Located 20 minutes drive from Bristol, it offers 26 rooms and suites, an award-winning restaurant, bar, and two unique meeting and conference spaces.

Our company goal is to deliver "refined and personalised hospitality" to enable our hotel to be a place where all guests can relax, enjoy themselves and have a break from normal life. To feel like royalty in a unique place with unique people.

Job Description

  • GBP12.42 per hour
  • Start times from 10:30 am - 2:30 pm, 4-5 hr shifts 5 days a week, including weekend work
  • Ensuring all hotel communal areas are cleaned and tidied to a high standard, including vacuuming, polishing and dusting
  • Ensuring bedrooms and bathrooms are cleaned to a high standard, including refreshing linen and towels, vacuuming and polishing
  • Restocking guest room supplies, including linen, amenities and collaterals
  • Engaging with guests where required
  • Reporting any maintenance issues to the Housekeeping manager

Qualifications

  • Cleaning rooms can be very physically demanding but you will receive full training and be surrounded by a supportive team

Additional Information

  • An additional share of the service charge and tips every month
  • 28 days holiday including bank holidays (pro rata)
  • An additional paid day off on your birthday
  • Complimentary stay at the castle after 3 months probation period successfully passed
  • Training programs via internal & external professionals and access to online training facilities
  • Staff and family rates on hotel accommodation and discounts on food and beverage
  • Recognition programmes
  • Career development programmes
  • Uniform and meals provided whilst on duty and free parking
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