House Host/Receptionist - Part Time

Locke Hotels; City of Edinburgh; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hospitality brand in Edinburgh is looking for a part-time House Host. This role involves creating personalized experiences for guests with a focus on empathy and genuine interactions. The position offers flexible working hours and various employee benefits including a bonus scheme, holidays, and wellbeing programs.

Benefits

Bonus scheme

Holidays with options to purchase additional days

Wellbeing benefits

Pension plan

Free nights in properties

Qualifications

• Confident, warm, and effervescent individual focused on creating personalized experiences.
• Endlessly curious and able to adapt approach to individual needs.

Responsibilities

• Create personalized experiences for guests.
• Maintain genuine interactions with guests.

Skills

Customer service

Empathy

Adaptability

Job description

We are looking for a part-time House Host to join Eden Locke, Edinburgh. The position involves working 2 days a week, 7.5 hours per day.

Our goal to inspire soulful hospitality is guiding our growth across major cities in the UK and Europe. We entrust our team members with our vision, purpose, and brand, which is a significant responsibility. Therefore, we seek and develop unique individuals to lead the way.

In essence, our House Hosts are:

1. Confident, warm, and effervescent individuals focused on creating personalized experiences for each guest from the moment they arrive.
2. Endlessly curious—reading our guests and adapting approaches to suit individual needs rather than the masses.

Most importantly, they are genuine humans. We believe in authentic interactions, avoiding hierarchy, and connecting with empathy and honesty.

Our House Hosts embrace fundamental systems and technology and are eager to learn and grow.

When guests leave inspired, with stories and discoveries to share, your success is evident. They will return more often and recommend us, contributing to the story of Locke.

In return, we offer a bonus scheme, holidays (including options to purchase additional days), wellbeing benefits (Cash Plan, Life Assurance, Long Term Income Protection, Employee Assistance Programme), free nights in our properties, recognition schemes, a pension plan (tax-efficient), company sick pay, and other benefits tailored to individual needs.

Most importantly, we offer you a role in our story and the opportunity to write your own chapter.

When and Where?

We believe in flexible working, including location, days (including weekends and bank holidays), and hours. Flexibility can be ad hoc or permanent. Please ask your recruiting manager or visit our careers page for more details.

Located just minutes from Edinburgh’s main sites, Eden Locke is a peaceful haven for sleeping, working, and living. Set behind a grand Georgian façade, it features 72 apartments, making it our most intimate Locke location, yet full of style and beauty.

About Edyn

Our vision is to create sanctuaries across European cities that foster a sense of belonging for the urban explorer. Our brands—Locke, SACO, and Cove—are rooted in local neighborhoods, offering vibrant experiences and connections that nourish and enliven the soul. To learn more about working at Edyn, visit https://www.findingedyn.com/start-here-go-anywhere.

About Locke

Locke offers beautifully designed, unique, locally inspired aparthotels that are made to be lived in, not just slept in. It’s where home meets lifestyle hotel, work meets life, and people connect with themselves and their community. To find out more about Locke, visit http://lockeliving.com/.