House Host

Locke Hotels; Manchester; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A boutique hospitality provider in Manchester is seeking enthusiastic House Hosts to create personalized experiences for guests. The role emphasizes genuine connections and adaptability. In return, attractive benefits include a bonus scheme, flexible working conditions, wellness offerings, and opportunities for professional growth. Join in making guests feel at home and part of a unique story.

Benefits

Bonus scheme

Holidays with purchase options

Wellbeing benefits

Free stays at properties

Pension contributions

Qualifications

• Must connect authentically with guests and create tailored experiences.
• Willingness to embrace systems and technology.
• Actively learn and evolve within the role.

Responsibilities

• Curate personalized guest experiences from arrival.
• Engage in house operations flexibly, including weekends.
• Participate in events and community activities.

Skills

Confident and warm

Curious and adaptable

Empathy and honesty

Job description

We are looking for House Hosts to join Whitworth Locke, Manchester.

Our desire to inspire soulful hospitality is taking us on a journey of evolution and growth, making our presence felt in major cities across the UK and Europe. We entrust our vision, purpose and brand to the hands of our teams. It’s a big responsibility and this is why we seek and develop unique individuals to lead the charge.

In an overly simplistic nutshell, our House Hosts are:

• Confident, warm and effervescent individuals, focused on curating an experience that each one of our guests desires from the moment they step over our threshold
• Endlessly curious - reading our guests and adapting approaches to suit the individual and not the masses

But most importantly, they are humans like us. We don’t believe in a work persona, we avoid hierarchy and we connect with empathy and honesty.

Our House Hosts don’t shy away from the fundamentals either; they embrace our systems and tech and they are eager to learn and evolve.

When guests return home inspired, with stories to tell and discoveries to share, you will have been successful. They will come back more often and tell others. This will be the tale of Locke.

In return, we offer you a bonus scheme, holidays (including the option to buy more if you want them), a host of wellbeing benefits (Cash Plan, Life Assurance, Long Term Income Protection, an Employee Assistance Programme…), free nights in our properties, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs.

But most importantly, we offer you a role in our story and the chance to write your own chapter.

When and Where?

We believe in working flexibly - this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information.

Set in a 19th Century cotton factory, every area - from the beautiful Conservatory Bar to the spacious co-working lounge - celebrates the building’s quirks and features. There’s also a packed calendar of events, pop-ups and fitness classes for you to join in with, if you fancy. And if you’re heading out, you’re just minutes from the city’s best bars, shops and nightlife. Settle in, and see Manchester differently.

About Edyn

Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands - Locke, SACO and Cove - is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, visit https://www.findingedyn.com/start-here-go-anywhere

About Locke

Beautifully designed, one-of-a-kind, locally inspired aparthotels. Made to be lived in, not just slept in. Where home meets lifestyle hotel. Work meets life. People connect with themselves, and the community. Another way to stay. To find out more about Locke, visit http://lockeliving.com/.