House Attendant

HHM Hospitality; Bristol; On-site; GBP 20,000 - 24,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated House Person to join their team. This role is essential for maintaining the cleanliness and organization of public areas in the hotel, ensuring guest satisfaction through attentive service and adherence to sustainability practices. Ideal candidates will have previous housekeeping experience and a commitment to excellence. The position offers a dynamic work environment with opportunities for growth within the company, making it a perfect fit for those passionate about hospitality and service. Join a team that values its people and strives for excellence!

Qualifications

• Previous housekeeping experience or equivalent training preferred.
• Ability to maintain cleanliness and organization of guest areas.

Responsibilities

• Clean and maintain public hotel areas according to established standards.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Respond to guest inquiries and assist as needed.

Skills

Housekeeping

Customer Service

Attention to Detail

Education

High School Diploma

Tools

Cleaning Chemicals

Job description

Overview

Opportunity: House Person

Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.

Your Growth Path

Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager

Your Focus

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from the service landings and dispose of in outside trash dumpsters.
• Vacuum and dust guest corridors.
• Pick up bed and other linen from hotel floors and transport to the laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Work as a room attendant when staffing shortages occur or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skill

• High Schooldiploma preferred.
• Previous housekeeping experiencerequired or equivalent training preferred.

Work Environment and Context

• Work schedule varies and may include working on holidays, weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
• Usage of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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