Hotel Waiter/Waitress /Food & Beverage Team Member

TN United Kingdom; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a vibrant Waiter/Waitress to join their team at a prestigious hotel in London. This role offers the opportunity to provide exceptional service and create memorable experiences for guests. You'll be part of a diverse team that values inclusivity and personal growth, with access to comprehensive training and development programs. Enjoy perks such as discounted stays at hotels worldwide and the chance to explore limitless opportunities within a global hospitality leader. If you have a sparkling personality and a passion for service, this is the perfect opportunity for you!

Benefits

Free night stays in UK hotels

50% discount in Accor Restaurants

Discounted hotel rates worldwide

Comprehensive training programme

Wellbeing support

Opportunities for growth

Inclusive work environment

Qualifications

• Fluent in English to effectively communicate with guests.
• Strong customer service skills to deliver memorable experiences.

Responsibilities

• Deliver consistent and memorable service to all guests.
• Connect and work with your team to ensure guest satisfaction.

Skills

Fluent in English

Customer Service

Teamwork

Communication Skills

Job description

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Client:

MERCURE

Location:

London, United Kingdom

Job Category:

Retail

EU work permit required:

Yes

Job Reference:

345f30a6d9e7

Job Views:

6

Posted:

24.04.2025

Expiry Date:

08.06.2025

Job Description:

Located in the Heart of London, Mercure London Bridge hotel is looking for you to bring your sparkling personality to the position of Waiter/Waitress.

As part of our team you can have:

• Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)
• Discounted hotel rates all over the world in Accor Hotels
• Continuously learn and develop yourself with our Accor Academy
• Support your wellbeing in your professional and personal lives
• Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
• Participate actively in initiatives to build a more inclusive and sustainable world
• And many more benefits and perks: Our objective is simple: make you grow and give you the spark to unleash your personality

As our next Waiter/Waitress, you…

• Wear your smile with pride and understand the power of your welcoming nature.
• Deliver consistent and memorable service to all our guests.
• Connect and work together with your team to ensure every guest leaves with a wish to return.
• Are a sparkling, upbeat personality able to quickly build rapport in a fast-paced environment.

A little more information:

We believe that our people are at the heart of everything we do, which is why we are committed to offering you a comprehensive training programme that will support you at every step in your new role.

We offer a place where you can “Be All You Are” as part of a diverse team that delivers memorable hospitality and strives to exceed guests' expectations.

To ensure you can best welcome and care for our guests, you will need to be fluent in English.

Understanding things from our guest’s perspective is key, so while you are settling into your new role, we will arrange a one-night stay for you to experience this firsthand.

If you feel you are the right candidate for the role as our Waiter/Waitress, please click ‘apply’ now! We’d love to hear from you!

One more thing…

By working at the Mercure London Bridge, you will be part of the Accor network, a worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy, and explore Accor’s limitless opportunities.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent, creating an environment where everyone feels they belong.