Hotel Staff Housekeeping

Greene King; Lamesley; Sur place; GBP 18 000 - 23 000; Plein temps

Avantages offerts par ce poste

Pension contribution

33% staff discount on brands

Employee assistance programme

Enhanced maternity/paternity policies

Menopause Friendly Employer

Greene King Inns discount 50%

Refer a friend bonus up to £1,500

Wagestream access

Retail discounts up to 30%

Résumé du poste

Chef & Brewer, a collection of country-style pubs, is seeking a Hotel Staff member to maintain the cleanliness, appearance and comfort of guest rooms and public areas, ensuring all areas meet quality, safety and hygiene standards.

You will provide a heartfelt and memorable guest experience, handle telephone enquiries, and ensure front-of-house safety and cleanliness, contributing to a welcoming stay for all guests. Competitive salary and benefits accompany this role.

Qualifications

• Willingness to learn and expand your skills.
• A passion for giving great service and making sure every customer receives a warm welcome.
• A positive can-do attitude and be a real team player.

Responsabilités

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay.
• Make sure the front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Description du poste

Company Description

Join us at Chef & Brewer, a collection of unique country-style pubs set in beautiful locations across the country which are welcome escapes for our customers, that feel like a home away from home. Our relaxed pubs with beautifully decorated interiors, seriously good pub food and expertly chosen drinks ranges are the perfect places for our customers to enjoy any occasion.

Job Description

you would responsible for maintaining the cleanliness, appearance and comfort of guest rooms and public areas, this role ensures that all areas meet the hotels quality, safety and hygiene standards

Qualifications

As a Hotel Staff, you will...

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay.
• Make sure the front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring…

• Willingness to learn and expand your skills.
• A passion for giving great service and making sure every customer receives a warm welcome.
• A positive can-do attitude and be a real team player.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…