Hotel Staff

Greene King; Lea Town; Presencial; GBP 20.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Career training and development

33% discount for employees

50% discount at Greene King Inns

Up to £1,500 referral bonus

Wagestream access

Retail discounts

Descripción de la vacante

Greene King is looking for a dedicated Night Porter in Lea Town, England. You will play a vital role in ensuring every guest has a memorable experience, from checking them in to handling enquiries. The position requires attention to detail and a positive attitude. Greene King offers competitive pay, training opportunities, and impressive discounts at their venues. Join a fun and inclusive team where you can grow your skills and enjoy great benefits.

Formación

• Willingness to learn and expand your skills.
• Great eye for detail to ensure quality service.
• Passion for excellent customer service.
• Positive attitude and teamwork.

Responsabilidades

• Provide heartfelt and memorable experiences for customers.
• Meet and greet customers checking them into the hotel.
• Handle telephone enquiries and customer complaints.
• Ensure the front of house is safe, legal, and clean.

Conocimientos

Customer service

Attention to detail

Teamwork

Problem solving

Descripción del empleo

As Hotel Staff, you’ll be key to creating unforgettable moments for customers, whether you’re checking in a guest or recommending the perfect drink to a customer after a long day, you’ll keep the good times flowing. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience. We are looking for a 3 day per week Night Porter with the potential to work in other areas of the business.

Company Description

Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament – there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well‑known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well‑being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

Qualifications

As a Hotel Staff, you will...

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Meet and greet our customers and check them into their hotel room upon arrival.
• Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay.
• Make sure the front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring…

• Willingness to learn and expand your skills.
• Have a great eye for detail, making sure every pint is poured to perfection.
• A passion for giving great service and making sure every customer receives a warm welcome.
• A positive can‑do attitude and be a real team player.