Hotel Staff

Greene King; Harlow; On-site; GBP 22,000 - 26,000; Full time

Job summary

Join Greene King as Hotel Staff where you'll play an essential role in creating unforgettable moments for guests. You'll be part of a fun and inclusive team focused on delivering excellent service. Enjoy competitive salary and development opportunities while contributing to a home away from home for customers.

Benefits

33% discount for you and 15% for loved ones

50% discount at Greene King Inns and hotels

Early wage access with Wagestream

Career development through industry-leading training

Free employee assistance program

Retail discounts at various brands

Up to £1,500 referral bonus

Qualifications

• Willingness to learn and grow your skills.
• A passion for excellent service.
• Attention to detail ensuring a perfect pint.

Responsibilities

• Provide a heartfelt and memorable experience for customers.
• Meet, greet, and check in customers to their hotel rooms.
• Handle inquiries and complaints to ensure a pleasant stay.

Skills

Attention to detail

Customer service

Team spirit

Positive attitude

Job description

As Hotel Staff, you’ll be key to creating unforgettable moments for customers, whether you’re checking in a guest or recommending the perfect drink after a long day. You’ll join a fun and inclusive team where you can grow your skills and experience.

Company Description

Join us at Chef & Brewer, a collection of unique country-style pubs set in beautiful locations across the country. Our pubs are welcome escapes for our customers, feeling like a home away from home. With beautifully decorated interiors, seriously good pub food, and expertly chosen drinks, they are perfect for any occasion.

Additional Information

We’re all about rewarding our team’s hard work. You’ll receive a competitive salary, pension contribution, and more:

• Opportunities to further your career across our well-known brands with industry-leading training and development.
• Discounts of 33% for you and 15% for loved ones on all our brands.
• Free employee assistance program for mental health, well-being, financial, and legal support.
• Discounts of 50% for you and 25% for loved ones at Greene King Inns and hotels.
• Refer a friend and earn up to £1,500 when they are placed.
• Access your wages early with Wagestream.
• Retail discounts, including up to 30% off at Superdrug and exclusive deals with Three Mobile.

Qualifications

As Hotel Staff, you will...

• Provide customers with a heartfelt and memorable experience.
• Meet and greet customers and check them into their hotel rooms.
• Answer inquiries and handle complaints to ensure a pleasant stay.
• Maintain a safe, legal, and clean front of house, addressing issues promptly and safely.

What You’ll Bring…

• Willingness to learn and grow your skills.
• Attention to detail, ensuring every pint is poured perfectly.
• A passion for excellent service and a warm welcome.
• A positive attitude and team spirit.