Hotel Spa Therapist

Harmonia Careers; Sidmouth; On-site; Full time

Job summary

A prestigious 4-star hotel in Sidmouth is seeking a Spa Therapist. The role involves delivering high-end spa treatments and exceptional customer service to ensure a top-class experience. Candidates should have NVQ Level 3 and a passion for health and wellbeing.

Qualifications

• Minimum NVQ Level 3 is essential.
• Minimum 1 year experience in a busy spa is preferred.

Responsibilities

• Perform multiple spa and beauty treatments including facials and massages.
• Offer high service level and maintain hygiene standards.
• Achieve sales targets and manage customer feedback.

Skills

Customer service

Interpersonal skills

Communication

Flexibility

Education

NVQ Level 3

Job description

Job title: Hotel Spa Therapist

Salary: 14.00 GBP p/hr

Location: Sidmouth, Devon

Accommodation provided: No

Type of contract: Permanent

Workplace description: With wonderful sea views, this hotel is one of Sidmouth's popular 4-star hotels. It is a short level walk from the town centre. It has private manicured gardens and a terrace for drinks or lunches close to the sea. The bar, lounges and most bedrooms also have exceptional sea views, and guests find them warm and comfortable. The restaurant has a modern English menu and friendly and efficient staff.

As a Spa Therapist, you will carry out and manage the wide range of luxurious high-end holistic and results-driven treatments on offer at location . Every step of our customer journey should ooze serene spa sophistication, our guests should feel special at each visit and leave relaxed and rejuvenated. You will demonstrate professionalism and exceptional customer service to provide a first-class spa and wellbeing experience. The ideal candidate will have a passion for health and wellbeing along with the appropriate qualifications.

What will I be doing?

As a Spa Therapist at Source Spa and Wellness, you will carry out multiple spa and beauty treatments daily including facials, massages, wellness treatments and waxing. You will also be required to help achieve sales targets and manage customer feedback.

Specifically, you will be responsible for performing the following tasks to the highest standards:

• Offer Guests a high level of service while embracing the Company's brand standards
• Maintain a comprehensive knowledge of all the treatments, products, promotions, spa day and spa break packages on offer
• Ensure all treatments comply with current legislation and company standards
• Cross sell complimentary services and recommend appropriate home care products
• Provide post-treatment advice, aftercare and recommendations
• Interact and communicate effectively with clients, members, team members, guests, and management team
• Maintain our standard of cleanliness, hygiene and professional presentation
• Maintain linen and product levels in treatment rooms
  
  

What are we looking for?

To apply for the role Spa Therapist, you will need the following qualifications:

• A minimum of NVQ Level 3 is essential, a minimum of 1 year s experience in a busy spa is preferred, however not essential
  
  

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Flexibility to work to the hours and needs of the business and our clients, including shifts, weekends and Bank Holiday work as well as covering shifts due to illness
• Positive and friendly attitude to your colleagues, superiors and guests
• Effective communication with staff and clients
• Ability to work in a fast-paced environment and cover treatments and Spa Attendant duties when required
• Strong interpersonal skills
• Confident, professional and welcoming personality
• Commitment to delivering superior levels of customer service
• A neat and tidy appearance (hair and fingernails) and adhere to uniform requirements
  
  

I would like to thank you for your interest shown in this position. Please note that we take your application very seriously, but must stress that applications will only be answered in person if they match the criteria of the position advertised.

Important Notes

• Applications should be made by email.
• Applications and CV s should be in Word/PDF format only and in ENGLISH!
• DDH Recruitment Ltd does not charge work seekers for its services.
• All workers will be subject to UK taxation.
  
  

Please be aware that if you apply for this vacancy then you have given permission under Data Protection (GDPR) for DDH Recruitment Ltd to work with your enclosed information and CV content and to share these details with our clients. We take the receipt of your CV as your permission to proceed with your application. If you do not wish DDH Recruitment Ltd to use your details with our clients, please contact us as soon as possible.