Hotel Services Manager

TN United Kingdom; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player in the property sector is seeking a dedicated Hotel Services Manager to oversee a portfolio of luxury serviced apartments across Central London and Wembley. This exciting role involves enhancing property standards, managing a skilled team, and ensuring guest satisfaction. The ideal candidate will possess strong leadership and project management skills, with a focus on maintaining high cleanliness and maintenance standards. Join this dynamic team and contribute to boosting the brand's reputation while delivering exceptional service in a thriving environment.

Qualifications

• Experience in property management and/or managing serviced apartments.
• Good team management and leadership abilities.

Responsibilities

• Enhance the standard and quality of all properties in the portfolio.
• Manage a team of staff to uphold standards and ensure guest satisfaction.
• Work closely with third-party contractors for cleaning and maintenance.

Skills

Team Management

Project Management

Communication Skills

Guest Satisfaction

Property Management

Job description

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We specialise in the recruitment of high quality candidates in the Property sector. We have an excellent opportunity for a Hotel Services Manager to oversee a portfolio of over 50 luxury serviced apartments spread across Central London & Wembley, and overseas.

Hotel Services Manager’s Core Duties

• Enhance the standard and quality of all properties in the portfolio
• Ensure the properties are kept to the highest standards of cleanliness and maintenance
• Manage a team of staff to uphold standards
• Maintain the functionality and aesthetic appeal of the properties
• Ensure guest satisfaction at all times
• Work closely with third-party contractors for cleaning and maintenance
• Identify initiatives to boost the brand and firm reputation
• Experience in property management and/or managing serviced apartments
• Good team management and leadership abilities
• Experience within a hotel environment is not essential
• Excellent communication skills
• Good project management skills with the ability to prioritize and meet deadlines