Hotel Sales Executive (Part Time 20 hrs)

Aimbridge; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A hospitality company in London is seeking a Hotel Sales Executive to generate leads and support the commercial strategy. The ideal candidate will possess excellent communication and customer service skills, with a strong focus on providing an exceptional guest experience. Flexibility and strong organisational skills are essential. The role offers industry-leading benefits including flexible working opportunities and hotel discounts.

Benefits

Industry leading training and leadership development opportunities

Hotel discounts portfolio wide

Flexible working opportunities

Minimum of 28 days holiday

Paid breaks

Free staff parking

Qualifications

• Excellent communication skills to interact with clients and staff.
• Strong organisational skills to manage multiple tasks.
• Excellent customer service skills for positive guest experiences.
• Flexibility to handle unexpected changes.

Responsibilities

• Support the commercial team by identifying and pursuing new business leads.
• Produce and send out proposals, ensuring they are followed up.
• Work closely with the Front Desk team to maximize sales.
• Create and manage social media content.
• Represent the hotel at networking events to generate new business.

Skills

Communication Skills

Organisational Skills

Customer Service Skills

Flexibility

Job description

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.

What is in it for you?

As part of the Aimbridge team, you will have access to industry leading benefits that include

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage
• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 24/7 access to our employee assistance programme
• Flexible working opportunities
• Minimum of 28 days holiday including bank Holidays on Pro rata basis
• Paid breaks
• Starting salary above national minimum wages
• Career and lifestyle breaks – Allowing you to take time off for key life events.
• Free staff parking

A day in the life of…

As Hotel Sales Executive, your role will be to carry out projects and generate leads resulting in revenue growth within the business and support the delivery of the commercial strategy. Identifying any new leads and contacts, working with the front of house teams in driving engagement. You will conduct sales lead calls to potential new accounts and clients and ensuring all sales databases are kept accurate and up to date. Performing general office duties and administrative tasks where needed which include weekly and monthly reports.

What do we need from you?

• Communication Skills: As the face of our hotel, you’ll need to have excellent communication skills to successfully interact with clients, vendors, and hotel staff. You should be able to communicate effectively in writing and verbally and have strong interpersonal skills.
• Organisational Skills: Strong organisational skills are essential for this role. You’ll need to be able to manage multiple tasks, prioritise responsibilities, and work effectively under pressure. They should have excellent attention to detail and be able to manage budgets and schedules.
• Customer Service Skills: you’ll work with our guest first hand so you’ll need excellent customer service skills to ensure that our clients have a positive experience. You should be able to anticipate client needs, provide excellent service, and resolve issues quickly and effectively.
• Flexibility: To handle unexpected changes or last-minute requests you’ll need to be flexible and approachable. You should be able to think on their feet and quickly come up with solutions to any issues that arise.

Key Responsibilities

• Support the commercial team by identifying and pursuing new business leads, including conducting market research and making outbound sales calls.
• Be involved in producing and sending out group and local corporate proposals, chasing and seeing them through to a conclusion.
• Work closely with the Front Desk team to convert leads and maximize sales opportunities.
• Assist in creating and managing social media content, including reels and promotional posts, to increase engagement and brand visibility.
• Share ideas for email marketing with the Aimbridge central marketing team.
• Represent the hotel at networking events, trade shows, and exhibitions at ExCeL to generate new business and strengthen client relationships.

Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’

So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.