Hotel Sales Executive (Part Time 20 hrs)

Interstate Hotels & Resorts, Inc.; Ilford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality firm in Ilford is seeking a Hotel Sales Executive to generate leads and support revenue growth. In this role, you will identify new business opportunities, conduct sales calls, and collaborate with teams to maximize sales potential. The ideal candidate possesses excellent communication and organizational skills, alongside a passion for delivering exceptional guest experiences. This position offers industry-leading benefits and a competitive salary above minimum wages.

Benefits

Training and leadership development

Hotel discounts across our portfolio, up to 50% off food & beverage

Wagestream for earning up to 40% of your pay as it is earned

Employee assistance programs

Flexible working options

Minimum of 28 days holiday including bank holidays (pro-rata)

Paid breaks

Competitive salary above minimum wages

Opportunities for career growth and lifestyle breaks

Free staff parking

Qualifications

• Excellent verbal and written communication skills to interact effectively with clients, vendors, and hotel staff.
• Ability to manage multiple tasks, prioritize responsibilities, and work under pressure with attention to detail.
• Providing outstanding service, anticipating client needs, and resolving issues efficiently.
• Adaptability to handle unexpected changes and last-minute requests with a solution-oriented approach.

Responsibilities

• Supporting the commercial team by identifying and pursuing new business leads through market research and outbound sales calls.
• Producing and sending out group and local corporate proposals, following up to close deals.
• Collaborating with the Front Desk team to convert leads and maximize sales opportunities.
• Assisting in creating and managing social media content, including reels and promotional posts, to increase engagement and brand visibility.
• Representing the hotel at networking events, trade shows, and exhibitions at ExCeL to generate new business.

Skills

Communication Skills

Organisational Skills

Customer Service Skills

Flexibility

Job description

As Hotel Sales Executive, your role will be to carry out projects and generate leads resulting in revenue growth within the business and support the delivery of the commercial strategy. You will identify new leads and contacts, work with the front of house teams to drive engagement, and conduct sales calls to potential new accounts and clients. Additionally, you will ensure all sales databases are accurate and up to date, perform general office duties, and prepare weekly and monthly reports.

Key responsibilities include:

1. Supporting the commercial team by identifying and pursuing new business leads through market research and outbound sales calls.
2. Producing and sending out group and local corporate proposals, following up to close deals.
3. Collaborating with the Front Desk team to convert leads and maximize sales opportunities.
4. Assisting in creating and managing social media content, including reels and promotional posts, to increase engagement and brand visibility.
5. Sharing ideas for email marketing with the Aimbridge central marketing team.
6. Representing the hotel at networking events, trade shows, and exhibitions at ExCeL to generate new business and strengthen client relationships.

To succeed in this role, you should be passionate about providing an exceptional guest experience and aligning with our brand standards.

Essential skills include:

1. Communication Skills: Excellent verbal and written communication skills to interact effectively with clients, vendors, and hotel staff.
2. Organisational Skills: Ability to manage multiple tasks, prioritize responsibilities, and work under pressure with attention to detail.
3. Customer Service Skills: Providing outstanding service, anticipating client needs, and resolving issues efficiently.
4. Flexibility: Adaptability to handle unexpected changes and last-minute requests with a solution-oriented approach.

About Aimbridge Hospitality EMEA:

We are a division of the global Aimbridge Hospitality brand, passionate about connecting great people to great experiences across diverse destinations. We work with brands such as Hilton, IHG, Accor, and Marriott. Our 'people first' approach and commitment to diversity make the Aimbridge experience unique. We believe that people are the heart of our business and are dedicated to offering everyone 'A Place to Grow.'

If you're interested, apply today to join our inclusive team shaping the future of hospitality. Our location is Holiday Inn Express London-Excel, situated at 1018 Dockside Road, London (East), near ExCeL and London City Airport. Our modern, waterside hotel offers convenient access to London’s key attractions and business hubs.

Join us and enjoy industry-leading benefits, including:

• Training and leadership development
• Hotel discounts across our portfolio, up to 50% off food & beverage
• Wagestream for earning up to 40% of your pay as it is earned
• Employee assistance programs
• Flexible working options
• Minimum of 28 days holiday including bank holidays (pro-rata)
• Paid breaks
• Competitive salary above minimum wages
• Opportunities for career growth and lifestyle breaks
• Free staff parking