Hotel Sales Executive

Aimbridge; West Bromwich; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join Aimbridge as a Hotel Sales Executive, where you'll drive revenue growth and enhance guest experiences at the Mercure Birmingham West Hotel. This full-time role demands excellent communication, organizational, and customer service skills, alongside the flexibility to adapt to changing demands. Enjoy industry-leading benefits, a supportive team culture, and a commitment to your professional growth within the hospitality sector.

Benefits

Industry leading training and leadership development

Hotel discounts portfolio-wide

24/7 employee assistance programme

Free staff parking

Uncapped incentives for contributions

Qualifications

• Excellent communication skills for client and team interaction.
• Strong organizational skills to manage multiple tasks effectively.
• Exceptional customer service skills to enhance guest experiences.

Responsibilities

• Conduct sales lead calls and generate leads for revenue growth.
• Keep sales databases accurate and up to date.
• Perform general office duties and administrative tasks as needed.

Skills

Communication Skills

Organisational Skills

Customer Service Skills

Flexibility

Job description

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.

What is in it for you?

As part of the Aimbridge team, you will have access to industry leading benefits that include

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 24/7 access to our employee assistance programme
• Staff meals on duty
• Starting salary above national minimum wage
• Career and lifestyle breaks – Allowing you to take time off for key life events.
• Free staff parking
• Uncapped incentives to reward you for your contributions

A day in the life of…

As Hotel Sales Executive your role will be to carry out projects and generate leads resulting in revenue growth within the business and support the delivery of the commercial strategy. Identifying any new leads and contacts, working with the front of house teams in driving engagement. You will conduct sales lead calls to potential new accounts and clients and ensuring all sales databases are kept accurate and up to date. Performing general office duties and administrative tasks where needed which include weekly and monthly reports.

What do we need from you?

Communication Skills:As the face of our hotel you’ll need to have excellent communication skills to successfully interact with clients, vendors, and hotel staff. You should be able to communicate effectively in writing and verbally and have strong interpersonal skills.

Organisational Skills:Strong organisational skills are essential for this role. You’ll need to be able to manage multiple tasks, prioritise responsibilities, and work effectively under pressure. They should have excellent attention to detail and be able to manage budgets and schedules.

Customer Service Skills:you’ll work with our guest first hand so you’ll need excellent customer service skills to ensure that our clients have a positive experience. You should be able to anticipate client needs, provide excellent service, and resolve issues quickly and effectively.

Flexibility:To handle unexpected changes or last-minute requests you’ll need to be flexible and approachable. You should be able to think on their feet and quickly come up with solutions to any issues that arise.

Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards

**Please note that this role is based at Mercure Birmingham West Hotel on a full time basis**

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’

So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.