Hotel Receptionist - Redchurch Townhouse, East London

Soho House & Co; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prestigious hospitality company in East London is seeking an experienced Hotel Receptionist to manage check-ins and guest relations. Candidates should have a background in busy reception environments, be team-oriented, and possess a passion for food and beverage. This role offers competitive hourly pay and various team benefits including meals, discounts, and training opportunities.

Benefits

£15 per hour

Weekly Pay

Team meal during shifts

Taxi Contribution for late shifts

Team discounts on Food & Drink

Health Cash Plan

Birthday Day Off

Exclusive discounts on shopping and more

Qualifications

• Extensive customer service experience in a reception environment.
• Strong communication skills with colleagues and guests.
• Reliable and trustworthy with a proactive mindset.

Responsibilities

• Manage check-ins for guests at the reception desk.
• Handle basic administrative duties.
• Maintain knowledge about the property and neighborhood.

Skills

1-2 years’ experience in a busy commercial reception desk

Team player

Punctuality

Sense of urgency

Ability to multitask

Passion for food and beverage

Job description

Overview

Redchurch Townhouse features 37 bedrooms ranging from Tiny to Large and individually designed in 1950s and 1970s styles, with retro chandeliers and mid-century armchairs. On the ground floor you will find a Cecconi’s restaurant and bar serving our infamous lobster spaghetti, as well as house favourites veal Milanese and homemade pizza and pasta.

The Role

We are seeking an experienced Hotel Receptionist to join our East London team at Redchurch Townhouse (E2 7DP). As a Hotel Receptionist, you will wear many hats; reception desk and handle basic admin duties, checking in members to their rooms, as well as performing guestlist responsibilities. You will be responsible for being knowledgeable on all aspects of the property, neighbourhood and fostering the ‘home away from home’ feeling when members enter the building.

What We Are Looking For

• 1-2 years’ experience in a busy commercial reception desk
• Team player who communicates well with all colleagues
• Punctual, reliable and trustworthy
• Sense of urgency
• Yes, yes, yes mentality
• Ability to multitask and work in a fast-paced environment
• Have a genuine passion for food and beverage

Benefits

• £15 per hour
• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• £20 Taxi Contribution for late shifts
• Soho Friends Membership
• 50% Team discount on Food & Drink, 7 days a week
• Team Room Rates; Any Bedroom, Any House, $100 a night
• Health Cash Plan (option to add children)
• Dental Plan (option to add children)
• Birthday Day Off
• Discount on Cowshed products and Soho Home (up to 50%)
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more

Nearest Station (E2 7DP): Shoreditch High Street, Liverpool Street, Old Street, Hoxton, Moorgate