Hotel Receptionist - Old Trafford, Greater Manchester

Hotel Football - A Tribute Portfolio Hotel; Manchester; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Receptionist to join their vibrant team. This role offers a unique opportunity to make a lasting first impression on guests while ensuring their stay is exceptional. As part of a supportive and dynamic environment, you'll engage with a diverse clientele and contribute to a culture of excellence. With competitive pay and a range of benefits, this position is perfect for those looking to kickstart their career in hospitality. Join a winning team where your contributions are valued and celebrated!

Benefits

Pension Scheme

Employee Assistance Programme

Food & Beverage Discounts

Employee Discount Rates

Gym Membership Discounts

Refer a Friend Scheme

Long Service Incentives

Meals on Duty

Qualifications

• Passionate about providing top-notch customer service.
• Ability to multitask and maintain high standards.

Responsibilities

• Deliver a warm and inviting welcome to guests.
• Ensure guest satisfaction and handle inquiries professionally.

Skills

Customer Service

Communication Skills

Multitasking

Attention to Detail

Education

High School Diploma

Job description

Hotel Receptionist - Old Trafford, Greater Manchester

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£13 per hour

Launched in 2015, Hotel Football is a hotel which has something for everyone, from football fanatics and families, to corporate guests and foodies.

With views over Old Trafford, Hotel Football offers a winning medley of contemporary design, excellent facilities and event spaces, all designed to take the experience to the next level.

The culture of Hotel Football is what truly sets it apart from other hotels. We believe in a world-class, welcoming service, where guests can relax as if they were at home, while still receiving top class treatment from our team.

Job Description

Are you ready to join the winning team? Hotel Football is on the hunt for a passionate and dedicated Receptionist to become a key player in our exceptional Front of House squad.

Since our kick off in 2015, Hotel Football has been hitting the back of the net as a hotel that caters to everyone's needs. Whether you're a die-hard football fan, a family seeking adventure, a corporate guest, or a culinary connoisseur, we've got you covered.

As a Receptionist, you'll be our star striker, making the crucial first impression on our guests with a warm and inviting welcome. Your mission: to deliver top-notch customer service and ensure every guest's stay is a winning one. You'll team up with our talented Front of House squad to tackle any challenges that come our way and keep the game running smoothly.

In return for your dedication and hard work, we offer a competitive salary, ongoing training opportunities, and a supportive team environment where you'll feel like part of the starting line up.

What We're Looking For

• Be the hotel's ultimate ambassador, representing our brand with flair and charm.
• Have a professional and polished look by following our grooming policy.
• Keep our hotel safe and secure by always complying with our Security and Health & Safety policies.
• Pay attention to the little things, have a passion for quality, and maintain high standards.
• Embrace training and coaching, stay organised, and multitask like a pro.
• Work well under supervision, be a polite and helpful team player to colleagues and guests, and welcome feedback with open arms.
• Be a communication superstar with a friendly and enthusiastic attitude, ready to learn and grow.
• Bring your A-game in spoken and written English to interact with our diverse clientele.
• Let guest feedback guide us in continually improving our experiences.
• Always be on the lookout for ways to expand your knowledge and skills, and collaborate with leaders to create the best office practices.
  
  

Ready to kick off your career with Hotel Football? Apply now and join us on the journey to victory!

Apply Today and Start Winning with Hotel Football!

Benefits

• Pension Scheme: Gear up for the future with our pension scheme that ensures your financial stability.
• Heroic Employee Assistance Programme: We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs. Consider it your trusty sidekick in times of need.
• Fantastic Food & Beverage Discounts: Calling all foodies! Enjoy mouth watering discounts at our partnered restaurants and bars. Savour the flavours and make your taste buds dance with delight.
• Mind-Blowing Employee Discount Rates: As a GG Hospitality team member, you get exclusive access to unbeatable travel discounts. Extend the adventure to your loved ones with Friend and Family Rates, making your travel dreams a reality at unbeatable prices.
• Perks Galore with Reward Gateway: Get ready for a treasure trove of perks and discounts through our partnership with Reward Gateway. Explore a world of exciting offers on entertainment, fitness, shopping, and more. It's like having a magic box of goodies at your fingertips!
• Gym Membership Discounts: Unlock exclusive savings to enhance your fitness journey.
• Refer a Friend Scheme: Spread the word and reap the rewards with our Refer a Friend Scheme, where you can share the greatness of GG Hospitality and enjoy bonuses for every new recruit.
• Long Service Incentives: Dedication deserves celebration! Our Long Service Incentives honour your commitment with special rewards and recognition for your loyalty over the years.
• Meals on Duty: Fuel your success with free meals on duty, ensuring you're nourished and ready to conquer challenges during your work hours.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Temporary

Job function

• Job function

  Other

• Industries

  Hospitality

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