Hotel Receptionist FULL TIME

Pendulum Hotel and Manchester Conference Centre; Manchester; On-site; GBP 25,000; Full time

Job summary

A hospitality establishment in Manchester is seeking a full-time Hotel Receptionist to manage hotel operations, ensuring excellent customer service. The ideal candidate has previous experience in a similar role. Responsibilities include handling check-ins/outs, providing guest assistance, and maintaining high service standards. Training will be provided. Expected salary is £24,380.40 per year, with additional benefits offered.

Benefits

Additional leave

Discounted or free food

Employee discount

Qualifications

• Experience in a similar position preferred.
• Positive attitude and good manners are essential.
• Ability to work independently and in a team.

Responsibilities

• Handle all hotel operations throughout the day.
• Check-in and check-out of guests.
• Provide service assistance to guests.

Skills

Customer service

Communication skills

Time management

Problem solving

Health and Safety knowledge

Education

GCSE

Job description

Overview

Job information Hotel Receptionist FULL TIME from the Company Pendulum Hotel and Manchester Conference Centre, this latest Hotel Receptionist FULL TIME job vacancy is located in the city Manchester M in the country United Kingdom. This latest job opening is open to job seekers who have the latest education / graduate GCSE. Job Vacancies in this Hospitality field have been opened and published up to the specified time.

Responsibilities

As a Receptionist with us, you'll need to handle all hotel operations throughout the day to ensure our guests have everything they need. Are you a friendly person who loves talking to people? Could you make hotel guests welcomed? You are a fantastic listener and pay attention to details? Do you enjoy being able to help people? If so, working as a Receptionist could be the role for you. You should be passionate about high standards of customer service. It is essential to be able to work independently with confidence and have great time management skills.

As a Receptionist with us, you'll need to handle all hotel operations throughout the day to ensure our guests have everything they need.

Skills and Experience

Experience in previous work in a similar position will be beneficial, also our induction and ongoing training will support you to do the role.

It's all about what you can bring as a person. We value your positive attitude, good manners, and character as much as experience. To be successful in this role you'll need to:

• Be comfortable working alone and within the team.
• Have a passion for delivering an outstanding service to our guest, no matter what time of the day.
• Be familiar and confident with Health and Safety, Fire Safety as well as policies and procedures.
• Have excellent organisational and communication skills, but be flexible to meet needs of the guest and business.
• Enjoy problem solving and keeping calm in a crisis.
• Have a positive attitude towards everyone with the ability to make guests and work mates feel at home.

What is to work as a Reception Team Member

• Be approachable through the shift to guests to ensure they can feel that they can come and ask a question to our teams at any time.
• Provide service assistance to Conference Centre and Hotel guests.
• Check-in and check-out of hotel guests.
• Follow agreed standard procedure for book-outs and non-arrivals.
• Banking and cash-handling duties.
• ‘Fire Marshal' duties in the event of a fire situation.
• Lone working will be undertaken from time to time.

Please note, you'll be working 5 days out of 7 (Monday- Sunday) and will need to be available for early and late shifts 06.30-15.00 & 14.00-22.30

Job Types: Full-time, Permanent

Pay: £24,380.40 per year

Benefits

• Additional leave
• Discounted or free food
• Employee discount

Schedule

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Supplemental pay types

• Performance bonus
• Tips

Experience

• Hotel: 1 year (required)

Language

• English (required)

Work Location: In person

Reference ID: Pendulum Reception

Keywords: Manchester jobs

Closed Date: 2025-10-26