Hotel Receptionist - Courtyard by Marriott Glasgow SEC

Hotel Co 51; Glasgow; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hotel operator is seeking a dedicated hotel receptionist in Glasgow. The role involves ensuring a welcoming guest experience, handling arrivals and departures, and responding to various guest requests. Candidates should have experience in hotel reception and be proficient with technology. Competitive pay and benefits available, including a health cash plan and discounted hotel rates.

Benefits

Health Cash Plan

Discounted room rates

Discount on Food & Beverages

Enhanced Maternity/Paternity/Adoption pay

Pension scheme

Twenty eight holidays annually increasing to maximum thirty three

Qualifications

• Experience from working at a hotel reception before.
• Fluent in English and preferably a second language.
• Good with technology and familiar with Opera (PMS).

Responsibilities

• Responsible for the arrival and departure of guests.
• Respond to guest requests including concierge requests.
• Deliver personal and friendly service to guests.

Skills

Experience in hotel reception

Fluent in English

Good with technology

Flexible with night shifts

Service minded

Tools

Opera (PMS)

Job description

Overview

Full-Time contract

Gross hourly salary - 12.77GBP + amazing benefits!

Responsibilities

• You will be responsible for the arrival and departure of our guests and the completion of all shift checklists.
• You will be responding to every guest’s requests including concierge requests.
• You will meet different guest every day and you will have an exciting time.
• You need to provide a personal and friendly service to our guests.
• You are service minded and your focus is on the guest experience.
• You have an eye for details.
• You are a team player.
• You have great energy and you are a people person.
• You are flexible and positive.
• You have experience from working at a hotel reception before.
• You are good with technology and you have been working with Opera (PMS) before.
• You speak and write fluently English and preferably a second language.
• You are flexible with working night shifts.

Benefits

• Health Cash Plan
• Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
• Discount on Food & Beverages at Marriott hotels worldwide
• Enhanced Maternity/Paternity/Adoption pay
• Pension scheme
• Twenty eight holidays (annually increasing to max thirty three holidays)

About Hotel Co 51 and Courtyard by Marriott

Hotel Co 51 is a fast-growing, European hotel operator of Moxy Hotels, Courtyard By Marriott, Residence Inn, and AC Hotels by Marriott. Founded in Amsterdam in 2020 to support development and operations for the new hotel openings, it is currently operating 35+ properties in 8 countries (The Netherlands, France, UK, Belgium, Germany, Italy, Denmark and Poland) and expanding its reach with new properties in key markets. The company´s pipeline includes hotels in European strategic cities and airports. To learn more about Hotel Co 51, visit hotelco51.com.

Courtyard by Marriott is the hotel brand of choice for trailblazing guests who are inspired by a passion to do great things. With more than 1,200 locations in 60 countries and territories, Courtyard is passionate about empowering its guests and serving the needs of travelers everywhere, no matter the purpose of their trip. Its thoughtfully designed guestrooms provide an elevated experience to relax and recharge, complete with plush bedding and flexible workspaces. Guests are able to work, eat well, connect, and be at their best to keep moving forward to succeed. Courtyard is proud to participate in Marriott Bonvoy, the global travel program from Marriott International. The program offers members an extraordinary portfolio of global brands, exclusive experiences on Marriott Bonvoy Moments and unparalleled benefits including free nights and Elite status recognition. To enroll for free or for more information about the program, visit MarriottBonvoy.com. For more information or reservations, visit courtyard.marriott.com, become a fan on Facebook or follow @CourtyardHotels on Twitter.

Marriott International, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,500 properties under 30 leading brands spanning 132 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company offers Marriott Bonvoy, its highly-awarded travel program.