Hotel Receptionist - Casual Hours

CBS Arena; Coventry; On-site; GBP 40,000 - 60,000; Part time

Job summary

A hospitality venue in Coventry is seeking a Front Desk Assistant to welcome guests, handle reservations, and provide exceptional customer service. Ideal candidates are friendly and positive with strong communication skills and the ability to adapt to busy situations. Responsibilities include managing check-ins and payments, ensuring a memorable experience for all guests. This role offers flexible shifts and various employee benefits.

Benefits

Flexible working hours

Weekly pay

Full training provided

Free parking

Discounted food and drinks

Vibrant team environment

Qualifications

• Experience in customer service or front-facing role.
• Strong communication skills are essential.
• Ability to resolve challenges proactively.

Responsibilities

• Greeting and assisting guests with check-in and check-out processes.
• Handling reservations and inquiries via phone and in person.
• Managing payments and invoices.

Skills

Customer service experience

Strong communication skills

Problem-solving

Time management

Job description

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Client:

CBS Arena

Location:

Coventry, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

920bed6a35e4

Job Views:

5

Posted:

31.07.2025

Expiry Date:

14.09.2025

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Job Description:

This position involves welcoming guests at the hotel reception, handling transactions, reservations, and inquiries, and providing excellent customer service to ensure a memorable experience. Responsibilities include managing check-ins and check-outs, taking payments, banking, and shift preparations.

Roles and Responsibilities:

• Greeting and assisting guests with check-in and check-out processes
• Handling reservations and inquiries via phone and in person
• Managing payments and invoices
• Performing end-of-shift banking
• Preparing for upcoming shifts

About you…

• Friendly, positive, and passionate about hospitality
• Excellent communication and interpersonal skills
• Ability to stay calm under pressure and adapt to changing situations
• Attention to detail and good time management

Qualifications:

• Experience in customer service or front-facing role
• Strong communication skills
• Ability to resolve challenges proactively
• Flexible with shifts, available 7 days a week

Benefits:

• Flexible working hours
• Weekly pay
• Full training provided
• Free parking
• Discounted food and drinks
• Vibrant team environment