Hotel Receptionist

Hotel Receptionist
London
£35,000 - £38,000

Hotel Receptionist vacancy for a Global Law Firm in the City, London (near Moorgate). The role would require some good solid 4 or 5* Hotel Reception or guest services experience. The team on reception are a wonderfully outgoing and friendly group and the firm appreciates 5* hospitality candidates who can deliver excellent 1st class customer services to their range of UHNW clientele. This FOH ambassador role is an involved role with varied duties and an opportunity to have some of the best benefits available in London. This exciting position would also involve organising, improving and taking a hand in updating their reception services. Previous FOH receptionist experience or cabin crew experience is necessary.

Reception Duties:

• Overseeing the switchboard and being the firms ambassador for some incoming calls
• Screening telephone calls and forwarding messages
• Meeting and greeting in a warm, friendly manner to clients, staff and visitors
• Utilising the meeting room calendar / meeting room software
• Setting up conference calls
• Overseeing the catering team who are setting up/clearing meeting rooms ensuring that the cleaning teams have kept the space tidy at all times
• Booking lunches, liaising with hospitality teams for drinks and lunches for guests
• Keeping check on office supplies and ordering if necessary
• General administration (photocopy, fax, scanning)
• Sorting and distributing post daily and ordering couriers
• Assisting PAs and Directors where possible
• Booking Travel and Accommodation
• Other ad hoc duties as requested from time to time

Requirements:

• Previous Cabin Crew & FOH/Reception experience
• Wonderful communication and administration skills
• Able to successfully communicate at the highest level
• Ability to prioritise and have attention to detail
• Ability to work in a fast paced and challenging environment
• Excellent telephone manner, well presented and polite
• A team player
• Knowledge of MS Office

We are an equal opportunities employer and welcome applications from all individuals regardless of age, disability, gender, race, religion, sexual orientation, or any other protected characteristic.