Hotel Receptionist

Beaverbrook; Leatherhead; On-site; GBP 22,000 - 27,000; Full time

Job summary

A prestigious hotel in Leatherhead seeks a dedicated Receptionist. In this role, you will welcome guests and create a memorable experience. Ideal candidates are smart, presentable, and possess strong interpersonal skills. Previous hotel experience is a plus. Join us for a rewarding career with various development opportunities and competitive benefits.

Benefits

Discounts on retail and gym memberships

Wide range of development opportunities

Discounted rates on Food & Beverage

28 days annual leave

Pension

Life Insurance

Sick Pay

Long Service Awards

Cycle to work scheme

Earn up to £600 through a referral scheme

Qualifications

• Previous experience in the hotel industry is preferred.
• Smart and presentable appearance.
• Ability to build rapport with diverse guests.

Responsibilities

• Welcome guests and create an unforgettable first impression.
• Assist guests with booking reservations and navigating the Estate.
• Provide support during their visit for a lasting impression.

Skills

Planning and organisational skills

Building rapport with people

Hands-on approach

Can-do attitude

Job description

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Do you love to provide an unforgettable and enchanting guest experience?

The Role

As our Receptionist you will be the first member of the team to meet our guests as they arrive at our beautiful hotel. You will help to create those enchanting moments which sets the tone for their visit, whether they have come for a dining experience or an overnight stay.

You will also be the final person that they see, and your aim will be to give them a wonderful lasting impression that they will never forget.

Our Receptionists will be on hand to help our guests in any way required during their visit, whether that’s booking a dinner reservation or getting around on the Estate.

The Person

Our successful Receptionist will be smart, presentable and able to build rapport with people from all walks of life.

You will have good planning and organisational skills and ideally have previous experience within the hotel industry.

You will have a charming, hands on approach with a can-do attitude and your work ethic level will enable you to learn, in detail, the Estate’s products and offerings.

Shift Pattern

• The ideal candidate will be flexible, working any 5 days out of 7, especially during our busy period i.e. weekends.
• Working the following shifts: 07:00 – 15:00 or 15:00 – 23:00.

Salary: Up to £26,416 per annum, plus tronc

In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career with Beaverbrook.

As a member of our team, you can expect to receive:

• Discounts on retail, gym memberships, cinema tickets and many more with Hospitality Rewards App
• Wide range of recognised qualifications and development opportunities
• Discounted rates on Food & Beverage
• 28 days annual leave (including Bank Holidays), rising by 1 day each year for 5 years
• Pension
• Life Insurance
• Sick Pay
• Long Service Awards
• Cycle to work scheme
• Earn up to £600 through our recommend a friend scheme