Hotel Receptionist

Susan Hamilton Group; Knutsford; On-site; GBP 18,000 - 24,000; Full time

Job summary

An established hospitality venue in Cheshire is looking for a dedicated Receptionist. The role involves greeting clients, managing appointments, and ensuring security protocols. Candidates must have experience with Opera and exhibit strong customer service skills. This position requires a proactive and organized approach to enhance customer experiences in a fast-paced environment.

Qualifications

• MUST HAVE: Opera experience.
• Proactive and customer-focused.
• Good listening skills and pleasant demeanor.

Responsibilities

• Maintaining security by providing passes to visitors.
• Routing calls and checking clients in for appointments.
• Answering phone calls and responding to callers' needs.

Skills

Receptionist

Customer-focused

Organised

Outgoing

Opera experience

Job description

Do you enjoy working in a fast-paced environment? Are you passionate about hospitality and ensuring customers have the best experience?

Then this is the role for you. You will be working in a 4-star prestigious venue within Cheshire.

Receptionist duties and responsibilities:

A Receptionist is the first person a client or customer sees or talks to when arriving at or calling a place of business. A Receptionist should be pleasant, have good listening skills, and be able to provide accurate information when asked. Your responsibilities will include routing calls, checking clients in for appointments, and providing directions when necessary. Specific duties include:

• Maintaining security for the building by providing passes to visitors
• Notifying appropriate staff when visitors arrive
• Tracking arrivals and departures for appointments
• Answering phone calls and responding appropriately to callers' needs

You will need to be:

• Proactive
• Organised
• Customer-focused
• Passionate about your work
• Outgoing

MUST HAVE: Opera experience

If this sounds like the job for you, click to apply.

INDMC

Skills: Receptionist, Hotel, Opera