Hotel Receptionist

www.findapprenticeship.service.gov.uk - Jobboard; Hounslow; On-site; GBP 28,000; Full time

Job summary

A hospitality staffing agency is seeking a reliable Hotel Receptionist in Chelsea. The candidate must have experience with the Opera system and excellent customer service skills. Responsibilities include checking in guests, managing bookings, and coordinating with staff. Competitive pay at £13.85 per hour with shifts that include weekends is offered.

Benefits

Competitive hourly rate

Weekly pay

Experience in a reputable hotel brand

Qualifications

• Previous hotel reception experience is essential.
• Confident user of the Opera hotel system.
• Excellent communication and customer service skills.

Responsibilities

• Welcoming guests upon arrival and checking them in.
• Verifying guest details and confirming bookings.
• Managing the check-out process efficiently and professionally.

Skills

Customer service

Opera reservation system

Communication skills

Job description

Hotel Receptionist in Chelsea area
We are currently looking for a reliable and customer-focused Hotel Receptionist to join one of our client hotels in Chelsea, just a short walk from Fulham Broadway Station. This is a great opportunity for someone with Opera system experience who enjoys working in a fast-paced hospitality environment and is looking for long-term work.
Position Overview:
Role: Hotel Receptionist
Location: Chelsea (Near Fulham Broadway Station)
Pay Rate: £13.85 per hour
Schedule: 3–4 shifts per week (AM & PM rotation, including weekends)
Contract Type: Temp to Perm

Key Responsibilities:
• Welcoming guests upon arrival and checking them in using the Opera system
• Verifying guest details and confirming bookings
• Allocating rooms and issuing room keys
• Answering incoming calls, taking messages, and handling guest enquiries
• Responding to guest requests and providing helpful information about the hotel and local area
• Preparing and issuing bills, processing payments, and handling deposits
• Managing the check-out process efficiently and professionally
• Liaising with housekeeping and other departments to ensure smooth day-to-day operations

Requirements:
• Previous hotel reception experience is essential
• Confident user of the Opera hotel system – must have working knowledge
• Excellent communication and customer service skills
• Professional appearance and friendly manner
• Able to work both AM and PM shifts, including weekends on a rota basis
• Reliable, punctual, and able to work independently

Benefits:
• Competitive hourly rate – weekly pay
• Work in a well-located hotel with a friendly and supportive team
• Gain experience in a reputable hotel brand
• Easy access via public transport – 5-minute walk from Fulham Broadway

Interested?
Apply now to secure your spot or contact us directly for more information.
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All applicants must be eligible to live and work in the UK.
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