Hotel Receptionist

www.findapprenticeship.service.gov.uk - Jobboard; Chagford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A renowned hotel in Devon is looking for a passionate Receptionist to host guests and ensure memorable experiences. The role offers competitive pay, including service charge and tips, along with various perks such as discounts and learning opportunities. Ideal candidates will have experience in hospitality and a desire to build relationships with both colleagues and guests.

Benefits

Competitive pay including service charge

25% discount on food & beverage

Free meals on duty

Opportunities for learning and development

Milestone awards for long service

Qualifications

• Must have experience in a similar hospitality role.
• Ability to build relationships with guests and colleagues.
• Flexibility to work varied hours.

Responsibilities

• Host guests from check-in to check-out, booking tables and providing recommendations.
• Foster relationships with colleagues and guests.
• Ensure guests have a memorable experience.
• Support team collaboration across departments.

Skills

Experience in a similar position

Excellent customer service

Strong interpersonal skills

Job description

Location: Set on the upper reaches of the River Teign, Gidleigh Park is a 24-bedroom hotel enjoying an exquisite location on the edge of Dartmoor National Park in Devon. With 5 AA red stars, a Michelin-starred restaurant, and membership in Relais & Châteaux, Gidleigh Park is recognized as one of the best hotels and restaurants in the UK, offering unique learning and development opportunities.

Gidleigh Park is open Tuesday to Saturday, guaranteeing most employees Sundays and Mondays off. The hotel may also provide on-site staff accommodation to assist with relocation, along with free on-site parking.

Service Charge: We pay our team a monthly service charge, which is pooled and fully distributed among staff. The service charge can amount to approximately £395 per month (around £4,750 annually) for full-time employees.

Interested? Send a WhatsApp message with FAMILYFIRST to [phone] to learn more, chat, and apply, or use the standard application process—whichever you prefer.

Join us as a Receptionist and let your passion and personality shine. Our culture emphasizes thoughtfulness towards colleagues and guests, and we encourage everyone to show kindness and build meaningful relationships.

This role suits someone with experience in a similar position. As a host to our guests, you'll help create memorable experiences that last a lifetime.

Key responsibilities include:

1. Hosting guests from check-in to check-out, including booking tables and providing local recommendations.
2. Fostering close relationships with colleagues and guests.
3. Ensuring all guests have a memorable experience.
4. Supporting team collaboration across departments.

We value work/life balance and will strive for fair rotas, but flexibility is appreciated to maintain mutual support.

Perks and benefits include:

• Competitive pay, including service charge and tips.
• Retail and hospitality perks via Perkbox.
• 25% discount on food & beverage at our hotels and staff rates of £25 B&B per person, plus special rates for friends and family.
• Confidential Employee Assistance Programme helpline.
• Free meals on duty.
• Opportunities for learning, development, and internal promotion, with pathways to senior roles including General Manager.
• Milestone awards such as champagne, afternoon tea, dinners, and special gifts for long service.

About our family of hotels

We operate a collection of unique hotels, each with its own personality, located in special settings—from Gidleigh Park in Devon to Amberley Castle and Abode Manchester. Our commitment is to quality, inclusion, and creating memorable experiences for guests and staff alike.

Interested in sharing your wisdom and learning with us? Get in touch by WhatsApp with FAMILYFIRST to [phone] to learn more, chat, and apply.