Hotel Porter - Chippenham, Wiltshire

Lucknam Park Hotel & Spa; Chippenham; On-site; GBP 27,000; Full time

Job summary

A prestigious hotel in Chippenham is seeking a Hotel Porter to join the Front of House team. The successful candidate will ensure high service standards and meet guests' requests efficiently. Essential qualifications include experience in hotel reception, a valid driving license, and fluency in English. Benefits include free staff meals, uniform, and discounted services. The role is full time with a salary of £26,425 per annum.

Benefits

Free staff lunch

Free car parking

Smart uniform provided

Share of service charge

Access to gym and pool facilities

Discount on restaurant food

Discount on spa treatments

Preferential room rates

Complimentary room nights

Employee Assistance Programme

Enhanced pension contributions

Enhanced holiday allowance

Training and development opportunities

Qualifications

• Experience in a hotel reception/concierge role is essential.
• Must be able to lift and carry guest luggage.
• Valid driving license with at least 2 years driving experience required.
• Fluent in English, both verbal and written.

Responsibilities

• Deliver high standards of service to guests.
• Multi-task and remain calm under pressure.
• Ensure guests' needs are met professionally and timely.

Skills

Hotel reception/concierge experience

Ability to lift and carry luggage

Valet parking skills

Understanding of hotel computer systems

Fluent in English

Smart appearance

Ability to remain calm under pressure

Passion for hospitality

Job description

Hotel Porter - Chippenham, Wiltshire

Employer
Lucknam Park Hotel & Spa

Location
Chippenham, Wiltshire

Salary
£26,425

Closing date
10 Sep 2025

Sector
Hotel jobs, Hotel Porter, Hotel Receptionist, Room Attendant

Job Type
Full Time

Job Details

Opportunity for a Hotel Porter to join our Front of House team at Lucknam Park Hotel & Spa on a full time basis.

As a member of our Front of House team you will be responsible for delivering a consistently high standard of service ensuring that all of our guests' needs and requests are met in a professional and timely manner. This is a diverse role where the successful applicant will be required to multi task and remain calm under pressure.

Due to insurance reasons, applicants must be 18 years old or over.

Experience and skills required for the Porter role:

• Experience in a hotel reception/concierge role is essential - within a comparable property would be a distinct advantage
• Ability to lift and carry guest luggage and belongings
• Ability to valet park vehicles - valid driving licence essential with at least 2 years driving experience.
• Experience and an understanding of hotel computer systems - full training on our system will be given
• The passion and drive to deliver a consistently excellent level of guest service
• Fluent in English, verbal and written, is essential
• Smart appearance
• Initiative and the ability to remain calm under pressure
• Passion for hospitality

THE BENEFITS OF WORKING AT LUCKNAM PARK HOTEL & SPA:

• Part of the team at one of the most award-winning UK country house hotels
• Free staff lunch when on duty
• Free car parking
• Smart Uniform provided for operational staff
• Share of discretionary service charge after qualifying period
• Free use of swimming pool and gym facilities, tennis courts and 5-a-side football pitch
• Discount on food in Walled Garden Restaurant
• Discount on Spa treatments, Spa products & Equestrian Centre sessions
• Preferential room rates at Lucknam Park
• Complimentary room nights at Lucknam Park after qualifying period
• Recommend a friend bonus scheme
• Access to the Employee Assistance Programme through Hospitality Action
• Enhanced employer pension contributions
• Enhanced annual holiday allowance
• On the job training, development and promotional possibilities

We are offering a competitive salary of £26,425 per annum, for a full time position working 40 hours over 5 days. Shifts will be allocated on a weekly basis according to business needs and will include early mornings, evenings, weekends and Public/Bank Holidays.

Due to the location of the property it is advisable to have your own transport.

To apply please forward a copy of your current CV.

In line with the requirements of UK immigration legislation all applicants must be eligible to live and work in the UK. Documentary evidence of eligibility to work will be required from candidates as part of the recruitment process. If you do not already have the right to live and work in the UK please do not apply as we cannot help with obtaining the relevant visas.

Company

Company info

Mini-site
Lucknam Park Hotel & Spa

#s1-Gen

Opportunity for a Hotel Porter to join our Front of House team at Lucknam Park Hotel & Spa on a full time basis. As a member of our Front of House team you will be responsible for delivering a consistently high standard of service ensuring that all of our guests' needs and requests are met in a professional and timely manner. This is a diverse role where the successful applicant will be required to multi task and remain calm under pressure. Due to insurance reasons, applicants must be 18 years old or over. Experience and skills required for the Porter role:

• Experience in a hotel reception/concierge role is essential - within a comparable property would be a distinct advantage
• Ability to lift and carry guest luggage and belongings
• Ability to valet park vehicles - valid driving licence essential with at least 2 years driving experience.
• Experience and an understanding of hotel computer systems - full training on our system will be given
• The passion and drive to deliver a consistently excellent level of guest service
• Fluent in English, verbal and written, is essential
• Smart appearance
• Initiative and the ability to remain calm under pressure
• Passion for hospitality, In line with the requirements of UK immigration legislation all applicants must be eligible to live and work in the UK. Documentary evidence of eligibility to work will be required from candidates as part of the recruitment process. If you do not already have the right to live and work in the UK please do not apply as we cannot help with obtaining the relevant visas.
  
  Part of the team at one of the most award-winning UK country house hotels
• Free staff lunch when on duty
• Free car parking
• Smart Uniform provided for operational staff
• Share of discretionary service charge after qualifying period
• Free use of swimming pool and gym facilities, tennis courts and 5-a-side football pitch
• Discount on food in Walled Garden Restaurant
• Discount on Spa treatments, Spa products & Equestrian Centre sessions
• Preferential room rates at Lucknam Park
• Complimentary room nights at Lucknam Park after qualifying period
• Recommend a friend bonus scheme
• Access to the Employee Assistance Programme through Hospitality Action
• Enhanced employer pension contributions
• Enhanced annual holiday allowance
• On the job training, development and promotional possibilities
We are offering a competitive salary of £26,425 per annum, for a full time position working 40 hours over 5 days. Shifts will be allocated on a weekly basis according to business needs and will include early mornings, evenings, weekends and Public/Bank Holidays.