Hotel night shift leader

J D Wetherspoon; Okehampton; On-site; GBP 1,000; Full time

Job summary

A leading company in the hospitality industry is seeking a Hotel Night Shift Leader at The White Hart Hotel. This role is responsible for maintaining high customer service and safety standards overnight, including handling reservations and emergency protocols. The ideal candidate will be professional, self-motivated, and possess strong communication skills.

Qualifications

• Professional and well presented.
• Self-motivated with enthusiasm.
• Ability to communicate with people at all levels.

Responsibilities

• Maintain excellent customer service and fire safety standards.
• Complete hourly security checks and manage evacuations.
• Log all accidents and incidents for safety compliance.

Skills

Customer service focus

Good conversational English

Ability to handle pressure

Job description

Job Ref

633079

Job Title

Hotel night shift leader

Pub

The White Hart Hotel

Salary

£13.50

Closing Date

27-07-2025

Vacancy Description

Responsible for maintaining excellent standards of customer service at all times, with particular attention to all aspects of fire safety.

Wetherspoon has built its success on delivering the best CQSMA standards. This means cleanliness, quality, service, maintenance, and atmosphere.

You will ensure the delivery of these standards and the safe running of the hotel overnight, handling reservations and dealing with enquiries. You will also complete hourly security checks and be responsible for evacuation in cases of emergency. The completion of the duty manager logbook is essential for maintaining accurate records, as you will be responsible for reporting all accidents and incidents. Full adherence to all aspects of licensing law, trading standards, customs & excise regulations, food hygiene, and health & fire safety will be required.

Professional and well presented, you should have good conversational english and an excellent customer service focus. The ability to communicate with people at all levels is essential, and you should also be self-motivated and able to bring a high level of enthusiasm to everything you do. You should respond well to pressure and be confident in handling people in emergency or conflict situations. You will also need to have a fixed place of residence reasonably close to the pub and have proof of right to work in the uk.

You must be over 18 to work in our hotels; however, if you are younger, we may still have positions available for you - please search for kitchen or floor staff vacancies.

Wetherspoon promotes an inclusive working environment where everyone is welcome.

When you`re at work, we want you to feel comfortable being yourself. Whatever your background, preferences or beliefs, we`ll ensure that you have the skills and knowledge you need for a great career with us.

Read more about our hotel night shift leader role

Hours Per Week

32

Monday Hours

Flexible

Flexible

Tuesday Hours

Flexible

Flexible

Wednesday Hours

Flexible

Flexible

Thursday Hours

Flexible

Flexible

Friday Hours

Flexible

Flexible

Saturday Hours

Flexible

Flexible

Sunday Hours

Flexible

Flexible

Apply

Apply with Indeed