Hotel Night Auditor

WizeHire, Inc; Hastings; On-site; GBP 60,000 - 80,000; Part time

Job summary

A hospitality group in Hastings is seeking a night auditor to join their team. This role requires strong attention to financial details and excellent customer service skills. Responsibilities include producing reports, reconciling transactions, and ensuring guest satisfaction. While previous hotel experience is preferred, it is not required. A flexible schedule for overnight shifts is essential. Competitive compensation is offered at $16 - $17 per hour.

Benefits

Free breakfast

Premium bath amenities

High-speed internet

Qualifications

• Proficiency in computer skills is required.
• Flexibility for overnight shifts is necessary.
• Outstanding customer service skills are essential.

Responsibilities

• Produce daily, weekly, and monthly reports for management.
• Reconcile credit card transactions and financial records.
• Ensure a pleasant stay for every hotel guest.

Skills

Attention to financial details

Customer service

Communication

Education

High school diploma or equivalent

Tools

Accounting software

Reservation software

Job description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Responsibilities

• Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
• Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
• Make sure every hotel guest has a pleasant stay
• Perform additional bookkeeping, administrative, and accounting procedures as required
• Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed

Qualifications

• Computer proficiency is required; experience with accounting or reservation software is preferred
• Requires a flexible schedule that allows for overnight shift hours
• Outstanding communication skills and excellent customer service skills are required
• Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
• Diploma or equivalent from high school is required; some college is desired

Compensation: $16 - $17 hourly

About GrandStay, Hastings

Our GrandStay family of hotels provides every guest with more than just a hotel room. We offer a wide variety of amenities, including a free GRAND START Breakfast, premium bath amenities, comfortable beds with luxurious bedding, a swimming pool, and high-speed internet; all in a relaxing atmosphere that feels like home. Our warm, friendly staff will work hard to ensure that every guest receives great service, an excellent value, and a grand experience.