Hotel Manager

Premier Inn; West Malling; On-site; GBP 29,000 - 34,000; Full time

Job summary

A leading hotel chain in West Malling seeks a Hotel Manager to oversee operations and lead staff. The ideal candidate will have management experience in hospitality, strong leadership skills, and a passion for customer service. This position offers a competitive salary and various employee benefits, making it an excellent opportunity for career growth.

Benefits

Performance-related bonuses

Pension Scheme

35% dining discount

33 days annual leave

Discounts on travel and shopping

Qualifications

• Proven management experience in hospitality or a similar field.
• Strong customer service focus and leadership abilities.
• Excellent communication and team management skills.

Responsibilities

• Lead Front of House, Housekeeping, Maintenance, and Back of House teams.
• Manage daily operations, including bar and kitchen.
• Ensure compliance with health and safety standards.

Skills

Leadership skills

Customer service

Team management

Communication skills

Job description

Overview

Job title: Hotel Manager – Premier Inn, Maidstone (West Malling)

Salary: £29,000 - £33,500

This site currently has 56 bedrooms and is undergoing investment to increase room stock to 84 bedrooms and a 55 seater restaurant.

Location: Castle Way, West Malling ME19 5TR

What you’ll do

• Lead and motivate our Front of House and Housekeeping teams, Maintenance and Back of House to ensure outstanding service and compliance with our brand standards
• Work with the team to manage daily operations within the hotel, including the bar and kitchen, to keep us the UK’s number one
• Understand the bigger picture and what really matters in your hotel to drive improvement and spot commercial opportunities
• Ensure health and safety standards are met throughout the hotel and oversee food service operations to maintain high-quality standards

What you’ll need

• Previous management experience in the hospitality industry or a similar environment where you led a team to success
• Strong leadership skills with a passion for customer service
• Excellent team management and communication skills with a warm, genuine approach to people and the capacity to engender trust and win support at all levels
• Commitment to safety and maintaining high standards of service

Benefits & what you’ll love

• Award-winning induction and training
• Performance-related company bonus scheme, Pension Scheme and Share Save Scheme
• Whitbread Privilege Card giving you 25% off in our restaurants and up to 50% off in our Premier Inn Hotels
• 33 days annual leave (including bank holidays)
• Discounts at shops, your utility bills, travel, cinema trips, supermarkets and more through Perks at Work

About Premier Inn

Be part of Premier Inn – a Great British business. We provide award-winning training and all the support you need to develop, with brilliant career prospects as the UK’s biggest hotel brand. It’s about giving our own people a great experience, so they deliver guests a great all-round experience they expect from us.