Hotel Manager

Premier-Inn; Swindon; On-site; GBP 38,000 - 43,000; Full time

Benefits offered by this job

Performance bonus

Pension scheme

Share save scheme

Whitbread Privilege Card

33 days annual leave

Perks at Work discounts

Job summary

Premier Inn Swindon Town Centre is seeking an experienced Hotel Manager to lead a multi-department team and drive guest satisfaction while maintaining our brand standards.

You’ll manage daily hotel operations, oversee safety, and mentor your team to deliver exceptional service, with a focus on continuous improvement and commercial performance.

Qualifications

• Proven experience leading a hospitality or service team.
• Strong customer-service orientation and guest-focused approach.
• Excellent interpersonal and communication abilities at all levels.
• Ability to maintain safety and high standards of service.

Responsibilities

• Lead Front of House, Housekeeping, and Maintenance teams to deliver outstanding service and brand standards.
• Oversee daily hotel operations including bar and kitchen to maintain UK number one status.
• Identify opportunities to improve guest experience and drive commercial results.
• Ensure health and safety compliance throughout the hotel and food service operations.

Skills

Team leadership

Customer service focus

Communication skills

Health & safety awareness

Job description

Hotel Manager – Premier Inn – Swindon Town Centre

Salary £38,000 - £43,000

Intro

Become the leader of a hospitality Dream Team and take hotel management at Premier Inn to even greater levels of guest satisfaction.

As a Hotel Manager at the UK’s leading hotel brand, you’ll be taking our famous name to more guests, keeping our unique culture alive with your team and using our management experience and skills to make your hotel a success.

As the leader of the hotel, you’re responsible for the safety of everyone within it. Manage your team, develop them, bring out the best in them and be rewarded with a vibrant Premier Inn that delights guests time and time again.

Location

43-44 Regent Street, Swindon,SN1 1JS

Why you’ll love it here

• Award-winning induction and training
• Performance-related company bonus scheme, Pension Scheme and Share Save Scheme
• Whitbread Privilege Card giving you 25% off in our restaurants and up to 50% off in our Premier Inn Hotels.
• 33 days annual leave (including bank holidays)
• Get discounts at shops, your utility bills, travel, cinema trips, supermarkets and more through Perks at Work.

What you’ll do

• Lead and motivate our team of Front of House, Housekeeping, Back of House and Maintenance to ensure outstanding service and compliance with our brand standards
• Work with the team to manage daily operations within the hotel, including the bar and kitchen, to keep us the UK’s number one
• Understand the bigger picture and what really matters in your hotel to drive improvement and spot commercial opportunities
• Ensure health and safety standards are met throughout the hotel and oversee food service operations to maintain our high-quality standards

What you’ll need

• Previous management experience in the hospitality industry or similar environment where you led a team to success
• Strong leadership skills with a passion for customer service
• Excellent team management and communication skills with a warm, genuine approach to people and a capacity to engender trust and win support at all levels
• Commitment to safety and maintaining high standards of service

Be a part of Premier Inn – a Great British business

At Premier Inn, we do hotel jobs differently. Award-winning training. All the support you need to develop. And brilliant career prospects with the UK’s biggest hotel brand. It’s about giving our own people a great experience, so they give our guests the great all-round experience they expect from us.