Hotel Manager

Premier Inn; Birkenhead; On-site; GBP 37,000 - 40,000; Full time

Job summary

Premier Inn is looking for a Hotel Manager in Birkenhead Town Centre to lead a dynamic team and enhance guest satisfaction. The successful candidate will manage hotel operations, ensure compliance with brand standards, and foster a motivated team. Strong leadership, communication, and customer service skills are essential for this role, which includes substantial responsibilities in maintaining safety and quality standards across the hotel.

Benefits

Performance-related company bonus scheme

Pension Scheme

Whitbread Privilege Card for discounts

33 days annual leave including bank holidays

Perks at Work discounts

Qualifications

• Previous management experience in the hospitality industry or similar environment leading a successful team.
• Strong leadership skills with a passion for customer service.
• Excellent team management and communication skills, with a warm, genuine approach.
• Commitment to safety and maintaining high standards of service.

Responsibilities

• Lead and motivate our team of Front of House, Housekeeping, Back of House, and Maintenance staff to ensure outstanding service.
• Manage daily operations within the hotel, including the bar and kitchen.
• Identify commercial opportunities to drive improvement.
• Ensure health and safety standards are met throughout the hotel.

Skills

Leadership skills

Customer service

Communication skills

Job description

Job title:

Hotel Manager – Premier Inn – Birkenhead Town Centre

Salary: £37,700 - £39,700

Introduction:

Become the leader of a hospitality Dream Team and take hotel management at Premier Inn to even greater levels of guest satisfaction.

As a Hotel Manager at the UK’s leading hotel brand, you’ll be taking our famous name to more guests, keeping our unique culture alive with your team, and using your management experience and skills to make your hotel a success.

As the leader of the hotel, you’re responsible for the safety of everyone within it. Manage and develop your team, bring out the best in them, and be rewarded with a vibrant Premier Inn that delights guests time and again.

Why you’ll love it here:

• Award-winning induction and training
• Performance-related company bonus scheme, Pension Scheme, and Share Save Scheme
• Whitbread Privilege Card offering 25% off in our restaurants and up to 50% off in Premier Inn Hotels
• 33 days annual leave (including bank holidays)
• Discounts at shops, utility bills, travel, cinema, supermarkets, and more through Perks at Work

What you’ll do:

• Lead and motivate our team of Front of House, Housekeeping, Back of House, and Maintenance staff to ensure outstanding service and compliance with brand standards
• Manage daily operations within the hotel, including the bar and kitchen, to keep us the UK’s number one
• Understand the bigger picture and identify commercial opportunities to drive improvement
• Ensure health and safety standards are met throughout the hotel and oversee food service operations to maintain high-quality standards

What you’ll need:

• Previous management experience in the hospitality industry or similar environment leading a successful team
• Strong leadership skills with a passion for customer service
• Excellent team management and communication skills, with a warm, genuine approach and the ability to engender trust and support at all levels
• Commitment to safety and maintaining high standards of service

Be a part of Premier Inn – a Great British business. We offer award-winning training, support for development, and brilliant career prospects with the UK’s biggest hotel brand. It’s about giving our people a great experience so they can deliver the great all-round experience our guests expect.