Hotel Maintenance Technician

Four Seasons Hotel; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Un hôtel de luxe londonien cherche un Technicien H/F pour rejoindre son équipe d'ingénierie. Vous serez responsable de l'entretien et de la réparation des chambres, garantissant une expérience client exceptionnelle. Ce rôle offre une rémunération compétitive ainsi que de nombreux avantages, incluant des opportunités de formation et développement de carrière à l'international.

Benefits

Competitive remuneration package plus service charge.

Excellent Training and Career Development opportunities.

Up to 20 complimentary nights at any Four Seasons Hotels or Resort around the world with years of service.

Free meals at Zest while on duty.

Holiday entitlement increases with years of service up to 33 days off.

Free Life Insurance while on duty.

Opportunities to build a successful career with global potential.

Season Ticket Loan & cycle to work scheme.

Free dry cleaning.

Annual themed employee party and other social events.

Qualifications

• Expérience en maintenance hôtelière ou dans un rôle similaire, de préférence dans un environnement de luxe.
• Connaissance des systèmes de plomberie, électriques et HVAC.
• Capacité à résoudre efficacement les problèmes.

Responsibilities

• Effectuer l'entretien préventif et les réparations sur les chambres d'invités.
• Répondre rapidement aux demandes de maintenance des clients et du personnel.
• Inspecter quotidiennement les chambres pour garantir la conformité aux normes.

Skills

Plumbing

Electrical systems

HVAC

Carpentry

Painting

Troubleshooting

Communication

Organization

Tools

Maintenance management systems

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city’s high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London’s famous sights.

Four Seasons Hotel London at Park Lane is looking for a Hotel Technician, focusing on Rooms, to join our Engineering team!

The Role:

The Perfect Room Technician is responsible for ensuring that guest rooms and related areas are maintained to the highest standards of functionality, safety, and cleanliness. This includes preventive maintenance, timely repair, and aesthetic upkeep, ensuring a perfect room experience for every guest.

What you'll do:

• Conduct routine and preventive maintenance on guest rooms and related areas.

• Perform repairs on fixtures, furniture, equipment, plumbing, HVAC, electrical systems, and other in-room amenities.

• Respond promptly to guest and housekeeping requests for maintenance services.

• Inspect rooms daily to ensure compliance with brand and safety standards.

• Maintain records of maintenance activities using hotel systems (e.g., HotSOS or similar).

• Maintain the cleanliness and organization of tools and equipment.

• Report and escalate any major defects or safety issues to supervisors.

What you bring:

• Proven experience in hotel maintenance or a similar role, preferably in a luxury or 5-star environment.

• Knowledge of plumbing, electrical systems, HVAC, carpentry, and painting.

• Ability to troubleshoot and resolve issues efficiently and professionally.

• Detail-oriented with strong organizational and communication skills.

• Familiarity with maintenance management systems (e.g., CMMS).

• Ability to work flexible hours, including weekends and holidays.

• Physically fit and able to lift, bend, and work on ladders or in confined spaces.

Just some of the benefits Four Seasons Hotel London at Park Lane employees enjoy:

• Competitive remuneration package plus service charge.

• Excellent Training and Career Development opportunities.

• Up to 20 complimentary nights at any Four Seasons Hotels or Resort around the world with years of service.

• Free meals at Zest while on duty, including fruits, coffee/tea and ice cream available throughout the day.

• Holiday entitlement increases with years of service up to 33 days off.

• Free Life Insurance while on duty.

• Opportunities to build a successful career with global potential.

• Season Ticket Loan & cycle to work scheme.

• Free dry cleaning.

• Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year.

• Access to Wagestream – a salary advance benefit.

• Employee Recognition Programmes.

• & many, many more surprises to discover!

Schedule and hours:

This position requires a 40-hour workweek, consisting of five 8-hour shifts scheduled any day between Monday and Sunday. The standard shift hours are from 8:00 AM to 4:30 PM.

We look forward to receiving your application!