hotel maintenance technician

Citizenm; City Of London; On-site; Confidential; Full time

Job summary

A well-known hotel brand in London is seeking a hotel maintenance technician to enhance their maintenance approach from reactive to preventive. The ideal candidate will have a solid technical background in electrical, mechanical, and plumbing systems, and a proactive attitude towards hotel maintenance. Opportunities for personal and professional development are offered within a vibrant team environment. This role includes engagement with hotel staff to ensure optimal guest satisfaction.

Benefits

Experience nights for you and friends/family

Personal and professional development programs

Latest tech devices and necessary tools

Flexible public holidays

Employee assistance program

Social events and team days

Qualifications

• Skilled technical assistant with knowledge of electrical, mechanical, and plumbing systems.
• Good level in communicating and writing in English.
• Eager to learn and develop your skills.

Responsibilities

• Ensure rooms are well maintained and functional.
• Coordinate with hotel teams on maintenance tasks.
• Manage 3rd party subcontractors for preventive maintenance.

Skills

Basic knowledge of electrical systems

Basic knowledge of mechanical systems

Basic knowledge of plumbing systems

Ability to work independently

Good communication in English

Proactive and enthusiastic

Teamwork

Tools

Microsoft Excel

Microsoft Word

Email software

Job description

hotel maintenance technician

Department: hotel property management

Employment Type: Permanent - Full Time

Location: UK, London

Reporting To: area maintenance manager

Description

A well-maintained hotel has a direct positive impact on guest satisfaction. citizenM is looking for a solid hotel maintenance engineer who can help us change its maintenance organization from reactive to preventive. A proactive mindset combined with curiosity and a sociable personality are very important elements for this role.

As a hotel maintenance engineer, you are responsible for the complete day-to-day maintenance of the hotel. You will communicate with the hotel senior engineer, hotel manager, housekeeping department, (sub)contractors and the citizenM Support office.

Key Responsibilities

• Making sure our guests are happy! Ensure our rooms are working and nothing is damaged
• Inform the hotel team with rooms can and cannot be sold
• Support the hotel team with technical tasks throughout the hotel
• On-call in case of emergencies
• Manage and coordinate 3rd party subcontractors in terms of preventative maintenance
• Be the first point of contact in case of any issues with the building installations
• Responsibility for hotel safety. This means you are involved in executing the water risk assessment and fire risk assessment
• Keep everybody informed by updating the status to the hotel team and in the supporting software

Qualifications / skills

• A skilled, all-round technical assistant with basic knowledge of electrical, mechanical and plumbing systems
• Able to work independently
• Basic knowledge of computer software (email, excel, word), and are interested to learn new software programs
• Good level in communicating and writing in English
• Eager to learn and develop yourself
• No 9 to 5 mentality, interesting challenges always happen at unexpected times
• Proactive and enthusiastic
• Happy to work in a team, side by side with the hotel staff and citizenM’s Support Office
• Passionate about the things you’re doing.

What’s in it for you?

• citizenM experience nights for you (and friends and family)
• Personal and professional development opportunities and programs
• Latest tech devices and all the tools you need to be successful in your role
• Flexible public holidays
• Employee assistance program
• Varied team days and social events (from food trucks and quizzes at the office to parties on boats)