Hotel Linen Coordinator — Flexible Hours

HC Facility Management Limited; Greater London; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Up to 28 days paid holidays

Permanent job with flexible working

Free Lunch on duty (site dependant)

Full on-site training

Salary Finance with exclusive rates

Career progression with HotelCare Appr

Automatic Enrolment into workplace(3+)

Recognition, incentives and awards

Job summary

HotelCare is seeking a Linen Porter to join our hotel support services team. You will be responsible for coordinating linen stock, processing guest requests, and maintaining high standards of cleanliness and efficiency across the property.

In this hands-on role, you will work as part of a dynamic team to ensure timely distribution of linens, adherence to safety procedures, and exceptional guest satisfaction. A flexible schedule with some weekend work is required.

Qualifications

• Physical ability to lift, bend, and stand for extended periods.
• Ability to work both independently and as part of a team.
• Strong time management and organisational skills.
• Attention to detail and accuracy in linen handling.
• Flexibility and willingness to learn new tasks.
• Positive can-do attitude and proactive approach.
• Adaptability to changing staffing and hotel needs.
• Ability to prioritise and multi-task in a busy environment.
• Provide excellent customer service to guests.
• Self-motivation, accountability and integrity.
• Discretion, confidentiality and handling sensitive information.
• Ability to work under pressure and follow instructions.
• Awareness of safety regulations and compliance.

Responsibilities

• Manage linen stock levels, coordinate deliveries, fulfill orders, and distribute linens.
• Adhere to health and safety policies, promptly report issues, and maintain linen-related equipment.
• Ensure proper storage and manage linen inventory.
• Provide guest assistance respectfully, addressing concerns promptly.
• Collaborate with team members to achieve cleanliness goals and a positive working environment.
• Follow instructions from supervisors and managers regarding cleaning schedules and tasks.

Skills

Physical ability to lift, bend, and…

Teamwork

Time management

Attention to detail

Flexibility

Can-do attitude

Adaptability

Multitasking

Customer service

Self-motivation

Integrity and confidentiality

Work under pressure

Safety and compliance awareness

Job description

HotelCare is seeking a Linen Porter to join our hotel support services team. You will be responsible for coordinating linen stock, processing guest requests, and maintaining high standards of cleanliness and efficiency across the property.

In this hands-on role, you will work as part of a dynamic team to ensure timely distribution of linens, adherence to safety procedures, and exceptional guest satisfaction. A flexible schedule with some weekend work is required.